H&R Block's tax professionals are knowledgeable and can handle various tax needs, maximizing refunds. Customers can set up appointments at local tax preparation offices or work with tax consultants from home. The company prioritizes customer well-being by deep cleaning offices, disinfecting high-touch areas, and practicing social distancing. Clients can also use the Digital Drop-Off service to work with tax pros remotely. Reviewers praise the tax professionals' expertise, professionalism, and efficiency, with one stating that the tax preparer provided great tips for a larger refund. Another reviewer had an initial issue but received excellent customer service from the staff, who solved the problem and made the customer feel cared for, even during a difficult time. Overall, H&R Block is described as having good people who can guide customers through the tax filing process.
My tax preparer Theresa Haney was excellent. She's patent and was helpful to me. This is my 2nd year with her doing my taxes, and just like last year, she was very helpful and she knows her stuff.
February 2026
Teresa was fantastic and is always very pleasant and professional. She is thorough and definitely there to help you anyway she can. Highly recommend her.
April 2024
Go see Laura and Pri at this H and R block. They had us in and out in NINE MINUTES and were extremely friendly and professional! The best money I've ever spent on taxes! We spent more time chatting with Laura about grocery shopping and pets than we did doing our taxes, and that is A-OKAY with us! 10 stars!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
