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January 2024 by Kwynne Pope
Free provided the greatest customer service. I couldn't thank her enough. She made my stay enjoyable.
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December 2023 by Crystal
The updated room is great. Clean and very quiet. Customer is great. Answered all my questions and concernsFood & drinks: Plenty of options for the food
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December 2023 by Latalya T Hubbard
Andre Free was the best manager on this side of the Mississippi River!! We would definitely be back!!
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November 2023 by Zachary Garno
I have been here for about 2 months, great service, updated room super clean overall a great place to stay if you need somewhere quick you don’t have to go far for what you need, full fridge, stove top, a lot of cabinets and storages, microwave really what more could you ask
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November 2023 by Katherine Blackwelder
Nice complex. Only visited at door.
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November 2023 by Katherine Frazier
The rooms were spacious and
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November 2023 by Lois Owens nbnn
Very pleasant stay will return Mr Ardrey is the best will be returning
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November 2023 by Renee Myers
Excellent service all employees are super nice and rooms are niceRooms: Great rooms. If anything needs fixing maintenance man is quick to fix it. ExcellentNearby activities: Near by shopping and restaurantsWalkability: Near by a good amount of restaurants and shopping areas. Walking distance to Ihop,krispy kreme, and crackerbarrel and applebees
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November 2023 by Marcus Hubert
This location is probably the best out of the Intown Suites offerings in the Metro area. You don’t have to go very far to get what you need unless you want to go into Charlotte or further out into the boonies. Don’t let some of these negative reviews fool you..they’re likely coming from folks who were doing things they weren’t supposed to while there and got caught.Some of the rooms are a bit dated but they are clean, it’s also very evident they’re updating as many rooms as possible so you’ll likely see refreshed, modern rooms when you check in. Fridge, stove top, microwaves, etc..all the necessities for an extended stay are there and late model. Only issue I’ve had staying here was the infrequent water turn offs and power outages due to storms. The instances can be forgiven as they don’t tend to be long in duration.Staff is accommodating and professional considering the personalities that transit through here. Shout out to Jlisa and Dre. Really can’t ask for more. Highly recommend the property if you’re wanting a suburban feel to your extended stay.Nearby activities: Trampoline park by the name of Big Air a mile down the street; plenty of bars with billiards, high end cinema about a few miles away.Safety: Relatively quiet and trust me when I say Matthews Police is very fast to respond any issues here.Walkability: Property is off a very busy portion of 74; there’s no sidewalks. If you’re not a bus person or don’t have a car.. this place isn’t for you.Food & drinks: IHOP and Krispy Kreme directly across from the property. Cracker Barrel, Red Lobster, Chik fil A, Outback, Applebees, Chili’s, Romano,s, Longhorn Steakhouse, etc all within a five mile radius.
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October 2023 by Mike Dixon
So their office is open for 8 hours… 2 of those hours there is NO ONE available for whatever the residents may need. What kinda sense does that make??? NONE!!! How about have somebody available in your office DURING OFFICE HOURS….
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October 2023 by rahassan stokes
Andre is definitely a good man helps me whenever he can I appreciate him and all the staff bery friendly and
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October 2023 by Ïts Nene
Room nasty with roaches. ! Tub dirty. Holes in the wall.
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September 2023 by Gina Barber
Free is the most helpful and always has wonderful energy!Nearby activities: Na
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September 2023 by Menik
Service was spectacular Free was so pleasant had wonderful customer service .
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September 2023 by Marrissa Hamrick
The best place to stay with some of the most amazing staff. Dre was so polite and professional and very attentive. Highly recommend staying here! Will stay here for my next vacation and more to come..
