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February 2024 by Tony & Tammie Harkey
We cannot say enough about the excellent customer service at Liberty Buick GMC. We walked in and told them exactly the vehicle we wanted to see. Rusty drove it up to the door and gave us all the time we needed and answered every question we had. He was very personable and willing to do whatever we needed to make the purchase as simple as possible. We drove away in our new Buick with a tank full of gas and fresh detailing! We have received several texts and emails confirming we were pleased with our purchase and service. We have told all our friends and family about the excellent staff and service at Liberty Buick GMC. Thank each of you again for helping us with our purchase. We are very pleased.
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February 2024 by Robert Spangler Jr
Great guys. Highly suggested. Ask for Ben, he will treat you well by far
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February 2024 by hershel hale
Damn fine job by the staff at Liberty.I live out of state about 4 1/2 hours away and it was worth the trip.Got the truck I wanted (Honda Ridgeline) at a fair price.Robert Backes is the man.Would definitely buy from them again.Hershel - Richmond VA
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February 2024 by Christina Wood
I was in need of a vehicle to pull my RV and I knew that I did not want a truck. I had been looking on the GMC website for months, "making" my dream SUV and then I finally saw it existed! It was being made and would soon be shipped to Liberty! I contacted Liberty and had the pleasure of speaking with Robert Backes. He kept me in the loop every step of the way. There were times in the waiting process of the vehicle being made that I would get anxious, and before I could even call, Robert was already sending me an update. He was on his game from start to finish and never made me feel pressured or anxious through any of it. If it wasn't for Robert, I probably wouldn't have had such a great experience. He was genuine, down-to-earth, and I truly appreciated his help in getting me in my Yukon that I have loved since day 1!!Thank you Robert and Liberty!
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February 2024 by lisa taylor
The Service Manager, Rob, at Liberty Buick/GMC on E Independence is one of the most wonderful and genuine humans. It is really quite clear that he cares more about the safety of his customers than anyone I have worked with at a car dealership - it's been a few! I would buy my next car from him in a heart beat! Thank you for taking care of us today, Rob! :)
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February 2024 by Lauren Horrell
Just purchased a 2024 GMC Yukon Duramax from Liberty. This was an easy transaction especially when coming from out of town! Thanks to Brad for making this smooth and all the laughs he gave us. Rusty thank you for a great delivery of our new car and all your knowledge!
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February 2024 by Matthew Ames
Overall great experience working with Liberty Buick Team and Rusty Hopkins. Purchased my Truck fully remote from out of state, with great transparency and communication from start to finish. The team was very accommodating and supportive in working to get the vehicle shipped and paperwork processed with no hassle.
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February 2024 by Lisa Rushing
I was looking to upgrade my 2019 Sierra Denali to a 2024 Sierra Denali. Arte Elliott did a fantastic job in helping me find my truck and went out of his way with every single step. I had been calling around other dealerships getting prices and some of them didn't seem too interested, wasn't willing to meet me even close to my price or wouldn't even call me back. From the first time I met Arte Elliott in the dealership parking lot, he went out of his way to answer my questions, return every single phone call or text me back promptly to answer any questions and to help me find what I was looking for. He was so friendly and is a genuine caring person. He works hard for Liberty. I purchased my 2019 Sierra Denali from Liberty back in August 2019 from Rob Mullis and received great service and price at that time from Rob. After reaching out to other dealerships and seeing they were not willing to work with me this time around and how hard Arte was working for me, I decided that I was going to purchase my new 2024 Sierra Denali from Liberty once again. Rob Mullis and Art Elliott were very diligent in making sure they found my truck and helped me get the truck and trade-in of my 2019 at the price I wanted. David Helms also was very nice as well. We have dealt with him both times as well. We know we made the right decision in coming back and sticking with Liberty once again for top notch service.Blan Rushing
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February 2024 by George Nedriga
Great buying experience with these folks! Got a great deal on a truck and will definitely do business with again. They were upfront and straightforward with every aspect of the transaction. It’s becoming rare to get that level of service in many other places. Thanks again!
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February 2024 by John McGreevey
Robert Backess was very helpful with my service appointment even gave me a ride home in his personal vehicle He always makes my visits and purchase enjoyable
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February 2024 by Fabio Teti
Robert Backes and the rest of the team were professional and very helpful. We were able to test drive and then buy the vehicle we were looking for without any pressure or hassle. The whole process was straightforward and the vehicle walkthrough comprehensive. Will definitely consider for next purchase.
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February 2024 by Susan Vogel Green
Randomly stopped to see a car. They didn’t have it on the ground yet but salesman Rob B. reached out once they had a few in! We were able to come look and buy it quickly! They even brought it to our house to make sure it would fit! Finance dept was fast and didn’t waste any time! Great service and highly recommend! First time using and will definitely come back!
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February 2024 by Ashley Crawford
We always love seeing Jacob and appreciate how thorough he and his team are with my Enclave!
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February 2024 by Paul Gress
With many dealerships vying for our business, I am pleased that we selected Liberty for our new Yukon. The decision was made pre GM strike and the outstanding communication through the cycle from Robert Backes (Sales) reinforced why we initially chose Liberty. With the GM strike delay the delivery fell when we were on vacation and again Robert came thru and worked with our son-in law and daughter to pick up the vehicle. the entire process set a new elevated standard for customer service in sales.
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January 2024 by Steve Edwards
Brad, Robert, and Rob took care of us far beyond our expectations. We highly recommend this dealership for your automobile needs. They will have all of our future business.
