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September 2025 by Tom Tolbert
Tim at Extra Space Storage made my entire experience stress-free from start to finish. He was professional, knowledgeable, and went out of his way to make sure I had the right unit for my needs. He explained everything clearly, answered all my questions with patience, and had a friendly, approachable attitude that made me feel like more than just a customer.
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September 2025 by Egor K
Everything was easy to set up. Great price, easy access and friendly staff. Will be using same storage if needed
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September 2024 by Vijay Dasari
Donna is very helpful and knows how to handle customers well. Good job.
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September 2024 by Rajani D
Donna help is very appreciative. She is very nice.
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September 2024 by Anandita Melanie
Donna is really great to work with and I highly recommend this place.
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September 2024 by Brian Boyd
Horace was incredibly helpful and made our experience very smooth and efficient. He gave us all of our options and took time to answered all of our questions. Thank you!
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September 2024 by Natalie Alston
Danna nice customer service
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September 2024 by TSK
I rented a unit last November for $90 a month. In February they jacked the monthly rate up to $149. Today I got a notice that in October it is going to $219 a month. That’s an increase of $129 a month in less than a year. Well I’ll be packing up and moving out for sure!!!! Be wary of this outfit as they lure you in with reasonable prices and then more than double the rate in a year.
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August 2024 by Ray Paz
The facility is lit and secure, making it suitable for short-term storage. However, be aware that if you choose to store items here long-term, you may be subject to frequent price increases by the company. Between 2022 and 2024, my rate went from $230 to $379. You should expect a 10-15% price hike every 3-6 months. It’s hard to imagine the operating costs for a place like this rising so quickly, unless as people move out the ones left behind are carrying the bag, or perhaps the CEO’s desire for a new yacht every few months. Planning on moving out.
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August 2024 by Rayvon Alexander
Great customer service , very courteous and kind . Horace went above and beyond to help me!
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August 2024 by Diane Baker
We found Life Storage in Matthews, N C. to be "just what we needed". - Horace and his crew are very customer focused and easy to do business with. The facility itself is very clean, secure, and accessible; we feel very comfortable storing some of our prized possessions there-- so glad we found them.
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August 2024 by donald Lundgren
We had a great experience storing our household items at Life Storage. The customer service was outstanding.
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August 2024 by 1996 Equality Records
Donna was excellent! Thank you for the help!
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August 2024 by Joseph White
Donna was very helpful! Solved all our issues on the spot
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August 2024 by Christopher Miller
Was very informative and pleasant! I had questions I needed answered and Danna was vigilant in helping me out.
