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February 2024 by Julie Foreman
I received excellent customer service from the lady at the copy station, she helped me figure out my old account info to be able to find the model of my new printer to buy toner. Then Donald Reichenbach, the Senior General Manager, stopped what he was doing to help me locate the toner and helped me determine the best size for my printing needs. He was extremely knowledgeable and helpful. I greatly appreciated his time and attention.
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January 2024 by Diondre Person
Lady behind the counter for the shipping area was very rude! When asked about shipping an item.
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January 2024 by Frederick Stone
The salesperson discussed the item I wanted with me. He found one in stock in the storage area. He transported it to my car and helped load it in the truck ( SUV). It was a large 4 drawer file cabinet. Great price. Easy parking and easy purchase experience. Great store.
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January 2024 by Vince Coscia
Well stocked with great service!
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December 2023 by George McGimsey
I went into Office Depot with a problem that was a bat expire. Timewise on Christmas Eve no less and Jen went out of her way to solve the problem and was even half the price that vista prints would have been had they were easier to order from. I will always recommend this store.
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December 2023 by Marti Layden
Office Depot carries a specific pen that I like so I was able to buy multiple packs for Christmas gifts. The staff were very friendly and helpful when I made a mistake with a purchase and had to exchange something.
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December 2023 by Chuck Morgan
Amazing customer service ! Manager and all sales and service employees have led me to return to the Matthews, NC store for all of my business equipment, supplies and printing needs.
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December 2023 by Robert Richardson
I had a great customer service experience! From the greeting by Don to the closing of the sale. I love my new laptop!
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November 2023 by Jennifer Diel
I needed a large poster and quick, for a very special occasion. I ordered a poster online through Office Depot printing department, and the experience from start to finish was amazing. I used the software canvas to create my poster. When I emailed the file to Office Depot it did not translate into at all what I had envisioned. Jocelyn contacted me and took the time to understand what I was trying to accomplish and reworked the poster for me, including an appliqué of a red heart. The end result was perfect and better than anything I could’ve accomplished on my own. She definitely went above and beyond and I’m so grateful for the service Jocelyn provided. If you are in need of any printing services and appreciate quality and excellent service at a reasonable price, I recommend using Office Depot in Matthews, NC. You’ll be glad you did! ?
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November 2023 by Edward Carrington
I had great experiences in the past at this store with great employees but NOT anymore! Tried to get some simple copies made and Hanna went into we will have to edit and it won't be ready until tomorrow. When I just watched her do the same thing for the customer before me which I pointed out to her when she gave me a lot of excuses about too many customers (she had one besides me). I left and went to a UPS store, 20 minutes later I received perfection and a very polite conversation and they were truly busy. Shame I have bought lots of equipment and services here at this Office Depot. I'm done! Good Luck
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November 2023 by Cami P
Careful with placing same day delivery orders with Office Depot/this location. If there is a mistake on their end and you need to refund it, first you’ll receive the item you originally wanted FIVE days later & now I’m still waiting on a refund twoweeks later with no answers. Just keep that in mind.
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October 2023 by Dee Armbruster
Knowledge and hospitality are both at 10 at the Independence Blvd., Office Depot. The gentleman who waited on us was extremely polite and walked us to the car with our purchase. He never stopped smiling. I would recommend Office Depot at this location to all my friends.
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September 2023 by Sara DaRosa
Great service from Lihtzi. I came in for printing service. She was extremely patient with me and very helpful and kind.
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August 2023 by linda schumacher Burleyson
Extremely well run store. Kind and helpful staff. Very knowledgeable tech dept. Great place to work for people wanting to build tech and print skills.Jocelyn is a great print manager who stays on top of orders.
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August 2023 by Paul Dawson
Clean store, they had the product I was looking for and convenient took where I live. Keep up the good work.
