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February 2024 by Kiana Belanger
Friendly, informative, professional, staff. Tom and Wade offered the best advice and we were able to make a great purchase. I will be going to them for all appliances in the future.
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February 2024 by deborah spaugh
What I imagined to be the dreadful appliance shopping trip I was wrong! Alicia and Mario were fantastic. They know the products and were able to sell me exactly what I needed. I highly recommend Plaza Appliances and give high rating for the service received. Don’t be discouraged going to the “outlet”. They have floor models for sale without any damage. Support local.
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February 2024 by Deanman #3
Great service and great prices
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February 2024 by Henry
The Matthews store provided a new refrigerator for me in June 2017. I was in poor health at the time and knew the model I wanted. I was able to arrange this purchase and installation via telephone. I was grateful for the service as travel was impossible at the time.The price was fair as I looked online at other stores to verify the deal. They had to order the model and the estimated wait time was reasonably short and they delivered on time as promised. the installers were courteous and careful to ensure everything was proper. I love the new fridge as it looks great and functions well. Thanks for making the transaction simple for me.
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February 2024 by Brenda Gay
I received great service!!!
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February 2024 by Ashley Cummings
Excellent service and very knowledgeable staff! We were in and out in 30 minutes with a new fridge! We will definitely be using them for any future appliance needs!
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February 2024 by AutoTech Xbox
They had exactly what I needed at a very reasonable price and they offer delivery as well as in home set up. I was able to get all of this for under $15000.00I would definitely buy from them.
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February 2024 by Junior/Hilda Taylor
Excellent customer service. VeryKnowledgeable.
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February 2024 by Darlene Davis
Everyone was very helpful. We got the best deal on our washer after shopping around.
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February 2024 by gabriele merola
It was a pleasure doing business with you. You were able to provide exactly what I wanted, I had tried two other suppliers but they wanted to sell me something that did not match my request.
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February 2024 by Maxie McRae
I had a wonderful experience at Plaza Appliance Mart Matthews. The staff there, Wade and Alicia, were a great help, answering all my questions and making sure I got the best deal. I would highly recommend them to anyone looking for quality appliances.UPDATEWhile I may still recommend Plaza Appliance, I strongly recommend getting an ironclad delivery date. I wasted an entire day waiting for my delivery, only to find out that they switched me to the next day without my knowledge, blaming it on "clerical error." I had to send a copy of my invoice to prove that I had the correct date, only to receive a string of excuses. Even though I was supposedly scheduled for the next day, I was told that they were booked and couldn't get me in, so, needless to say, I was bumped again to the next day. I was offered a refund of my delivery fee, and was told that I would get my range hood installed for half price. Delivery day came, and Wade back-pedaled on what he had said about the installation, blaming me for "mishearing" him. I have a great command of the English language, and I know exactly what I was told. After we went back and forth, I ended up canceling my entire order. The delivery man did not know that I had canceled, and he called to let me know when he would arrive. I had to inform him myself. Somehow, between around 9:15 a.m. and 12:30 p.m., there was no communication between the store and delivery man. Needless to say, I am back to square one in the hunt for a new range. ??
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February 2024 by K N
Staff was friendly and helpful
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January 2024 by David Vega
Well what can I say about Plaza. They been a local appliance store for what 50~70 years!! The sales team are just great. You can still get a one on one interaction with a member at plaza like back in the day. Not like today when you are at a big box store and no one is around to help you. Just a great local store with awesome service!! I also got a great price on a rang oven and washer dryer combo!! Thanks Plaza appliance!!
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January 2024 by Mike Thomas
Got a microwave. Helped me get a low price
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January 2024 by Andre Tolbert
Excellent service by knowledgeable and courteous people.
