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July 2023 by K Ruang
Great experience! The team is attentive and always willing to help even when it’s busy. The Pharmacist (Christy) is kind and open to answering questions. I have multiple patients who use this location and most are happy. I would recommend this pharmacy (and Publix pharmacies in general) to friends, family and colleagues.
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June 2023 by Melissa r
I have been coming to this pharmacy for several years and have always had a great experience. The pharmacists are very friendly and go out of their way to help. A couple times they did not have a medication that was prescribed but they were able to order it for us.
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March 2023 by K S.
I'm just so disappointed by this publix. I placed an online order for subs. I arrived at stated time. The lady was kind but apologized saying that she was "behind schedule" even though no one is in line. This is at 3pm on a weekend, not a game day. She asks me to go shopping. I actually didnt need to buy anything else. Then she proceeds to mess up my order. She didnt realize it, I had to point it out to her. She was kind through it all. But still. I get my subs after 45 minutes of waiting. 45! Then I stand in line to go check out. it's super slow and the check out staff are kind as well, but just very inexperienced.
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January 2023 by Melissa Sullivan
We used to use the Publix Pharmacy in Mint Hill - Amanda, the pharmacist at this location is awesome. However, we have recently tried (multiple times) to use the pharmacy at the Matthews Store (McKee Rd), and they are awful. They either do not have the medicine (and ask the patient to call other Publix's to see which one has it - even though they can see other Publix locations in their computer system), do not have the medication ready at the promised time, etc. They also knew my husband was waiting in the store but failed to reconstitute my daughter's antibiotic until he was standing with our crying daughter at the register. This is very disappointing and frustrating when as a parent you have sick children that need their medications ASAP. I have also noticed that when I am in the store shopping I can hear the pharmacist and technicians gossiping behind the counter about other people and about their jobs- no wonder the prescriptions are never ready on time! I have actually driven to Mint Hill to get our prescriptions several times in order to get our prescriptions in a timely manner with great customer service. But, I cannot continue to do so - so we will be leaving Publix pharmacy and getting our prescriptions elsewhere.
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August 2022 by Tay B.
Very clean store. Open isles. Ms Barbara in the deli is super friendly and on top of things!
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April 2022 by Nick B.
This Publix is very clean and food is always fresh. Nice and very professional people.
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February 2022 by Kevin M.
Check out the dip near the deli ./ just a bit spicy . Their fried chicken is awesome. Good deals a lot of times . Just sign up. Love the deli too and the hoagies Nice amount of fresh seafood too
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February 2022 by Tiffany H.
I have been here a few times and they are consistent.This store is clean and the staff are very friendly. They have a shared parking lot and you can always find a spot. They have some great deals. The shelves are fully stocked and the items are fresh. It's well lit and they great deals. I definitely recommend and will be back.
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February 2022 by Diana D.
Completely disappointed with the deli market. Came for a quick sub, and waited in line for 30 minutes. Only one person ahead, figured you guys were maybe short staffed. I get it, times are rough. But when it was finally my turn, I ordered and none of the deli meat was cut, went to my second option, same thing. Lady said she could go and cut some but it's be another 10-15 minutes. Which means that I would be waiting almost an hr for half a sub? So inconsiderate of peoples time. Either close the deli for prep or start telling people that the expected time will be A LOT longer. I don't even write reviews but this truly left such a sour taste in my mouth and I didn't even get eat.
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January 2022 by David
Much more customer focused and better service than CVS.
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November 2021 by D A.
This location isn't the Publix closest to me but I usually stop by when I'm in the area. I stopped by last night, 11-16-21. The store is always clean. I can always count on finding either products or flavors that you don't usually see everywhere, including Harris Teeter. I saw this same juice beverage at a competitor's store off Providence Rd, but they only had the 52 oz size. This gave me an opportunity to sample a new flavor without fully committing to it.
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July 2020 by Valerie Nowlin Mascaro
great deli and great staff
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June 2020 by Kevion H.
Closes @9 not 10 like google said. Waste of my time. It told me to keep writing but I have nothing left to say.
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May 2020 by Y. Lee
My husband and his brother always have problems refilling their meds at this pharmacy. I normally do most of the errand runs so I’d usually have to pick it up. They also never have enough of the medication we need in stock so they won’t fill it until they do which is not on the fill date or else they have to split the refill up so it’ll need to be picked up two times in one month. Granted both of their meds are controlled substances but the old blonde lady who may be one of the pharmacist there, is such a rude and mean lady. She’s always giving attitudes and seems like she gives us a hard time intentionally. All of publix staffs are wonderful, all the pharmacy staffs are nice but somehow it’s always that one mean old blonde lady who’s super rude. All it takes is that one person to ruin it all. We will be switching pharmacy next time.
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May 2020 by Google user
My husband and his brother always have problems refilling their meds at this pharmacy. I normally do most of the errand runs so I’d usually have to pick it up. They also never have enough of the medication we need in stock so they won’t fill it until they do which is not on the fill date or else they have to split the refill up so it’ll need to be picked up two times in one month. \ \ Granted both of their meds are controlled substances but the old blonde lady who may be one of the pharmacist there, is such a rude and mean lady. She’s always giving attitudes and seems like she gives us a hard time intentionally. \ All of publix staffs are wonderful, all the pharmacy staffs are nice but somehow it’s always that one mean old blonde lady who’s super rude. \ All it takes is that one person to ruin it all. We will be switching pharmacy next time.
