Rack Room Shoes has been the trusted footwear retailer of choice for more than 95 years by consistently offering quality shoes for men, women, and children at value prices. With a wide variety of nationally recognized brands and an assortment of exclusive brands in athletic, comfort, dress, and casual, every member of the family will find the shoes they love at the value they need. Customers praise Rack Room Shoes for its reasonable prices, good selection of shoes, and exceptional staff. The store is always clean and not too busy, even on weekends. Although some customers have reported limited availability in certain sizes, the staff is willing to order items and have them shipped for free. The store offers a variety of options for kids and women, and the selection for men is decent as well. Employees are described as friendly and helpful, and the store's convenient location with ample parking is appreciated. However, one customer reported an incident of racial profiling by a staff member, which they found concerning. Overall, the majority of customers have had a positive experience at Rack Room Shoes, with one customer even stating they will return for their next shoe purchase.