The Tile Shop, established in 1985, specializes in providing beautiful and high-quality tile options for home decor. With over 100 locations, it offers a wide selection of materials, including porcelain, glass, ceramic, travertine, and other natural stones. Customers have praised the store for its extensive range of beautiful choices and exceptional customer service. Many reviews highlight the expertise of Leticia, the Assistant Manager at the Matthews location, who has received numerous accolades for her dedication and support. Leticia is known for her patience, creativity, and ability to listen to customers' visions, making the tile selection process enjoyable and stress-free. She provides expert guidance and helps customers feel confident in their choices, ensuring they achieve the desired results for projects like kitchen backsplashes and bathroom renovations. Clients have expressed gratitude for her knowledge and encouragement, often recommending her to friends and family. Overall, The Tile Shop is recognized for its commitment to excellent service and inspiring home decor ideas, making it a favored destination for tile shopping.
Great experience! Don Milam was very knowledgeable and helpful in our tile and bathroom remodel search. They were able to get what we needed quickly even over the holidays.
September 2025
Don was amazing through our whole remodel process. He made sure we were taken care of and had everything we needed. We appreciated his time/effort as well as his attention to detail as we were picking out and ordering our tile.
September 2025
Leticia at The Tile Shop was so helpful and wonderful! She was patient, knowledgeable, and really took the time to guide me through all the options. She also gave me the number of a reputable installer. Highly recommend!
