-
April 2024 by Caitlin Deanne
I’ve been going here for years and I’ve always felt safe and like I was being taken care of. However recently things have changed and I will never go back here again. My car was making a weird noise so I took it here to have it diagnosed and was told it was my alternator and it would be over $600 to fix. After asking why it was so much and getting my explanation, I went to leave and an employee came out after us and said “ITS NOT BECAUSE YOURE A WOMAN!” And I turned and said “no one said anything about that?” And the employee pointed at my father who came with me and said “he gave me a look!” Which truly pissed me off. A look? My father didn’t speak a word to this man.I left and got a second opinion and was told it was my tension belt and would be $120 to fix, while I was at the second place I asked if the noise could be my alternator. They told me no and showed me the belt and why it was making that noise.I went back to Everett’s and confronted them and also asked for my money back since my car was misdiagnosed. Multiple employees treated me very horribly making me feel stupid and they seemed angry I got a second opinion and by then I had the belt replaced and the noise stopped. Arrowhead told me to come back in a week and if the noise was still gone they’d refund me my money. I came back a week later and they did refund me but I was told “you’ll be back, you’re wrong about the belt” the same employee who pointed at my father when we confronted them about the cost of the repair again pointed at my father and made a comment about the “look” my dad gave him.I have never felt so disrespected as a customer, so angry about someone talking about my father or just disappointed at how things have taken a turn for the worse at this establishment.It’s now 3 months later and my car hasn’t nice made a noise since the belt was replaced at the second location after being told I needed a new $600 alternator at arrowhead.
-
February 2024 by Kevin Smith
Very busy place and good people
-
February 2024 by Rebecca Tracey
We have an RV or fifth wheel.Was able to fit through the entire place. No need to turn around. Has propane, $17.50 tire plugs for RVS/fifthwheel, used tires, RV tires size dependent. Recommend if needing anything tire wise.
-
February 2024 by Sabrina Hanson
Once again, I needed help and went to Arrowhead for a tire issue. Every time I have used them, I get the very best service, they are reasonable and honest. I have even bought their pain relief cream and it works better than anything a doctor has recommended…lol. While not the shiniest or newest building they have built a business over 50 years and there’s a reason they are still standing! Highly recommend this awesome business.
-
February 2024 by Meilana Slade
A homey feel and they are very honest people! I love the relationship that is shared here. Everyone respects the owner and you can tell they care about the work they do. I have visited here multiple times and will continue to do so! They do just about everything on your vehicle here! I have purchased a full set of tires and gotten them installed, gotten an oil change, and have gotten some sound advice about caring for my vehicle. They aren’t just trying to get a sale. They are at the tops of my list when it comes to my car needs.
-
February 2024 by Billy Prince
I've been going to Arrowhead for 12 years never had nothing but great service they have the best deals on tires around and the set I bought last
-
November 2023 by Junette Brown
The absolute BEST team! They worked diligently to get me back on the road after a blow out. I cannot express how amazing my service was!*** The honey is amazing!Services: Battery service
-
November 2023 by Layla Borisouth
Jerry was super friendly and knowledgeable. Very happy with the service
-
October 2023 by Hae
20/10 would recommend this place! Super fast friendly and helpful. They sell local honey as well! Will definitely come back.
-
September 2023 by Claire Baker
I don’t care how great their service is, there’s no excuse to have dogs tied up outside as “security”. It’s 2023, invest in some actual security instead of abusing animals. It’s almost 100 degress and these dogs are tied up on pavement, living in a wooden box for shelter. Disgusting.
-
September 2023 by Tammy Finch
They were very quick and professional when they towed my truck. They took care of the repair with transparency.
-
August 2023 by Rick Gilbert
Get your quote from a big name mechanic or dealership, and then ask what Arrowhead charges for the same. It is almost always better, and they could not be friendlier. I drive from Durham to use Arrowhead.
-
August 2023 by Miles
This is my favorite place to get my vehicle worked on. The staff is spectacular! Very nice.
-
June 2023 by Maria Whitmore
I have my.oil changed here it's just a pleasure to sit and talk with Mr. Everett. All of the employees are dependable honest and efficient. Even once Brandon assisted with getting my motorcycle battery connected the correct way in only a matter of 30mins. I'm very grateful to have a honest place to go for car repair tires and oil changes
-
May 2023 by Natalie M.
Amazing customer service. Everyone is so friendly and welcoming. They get the job done quickly and have great prices!Service: Tire change