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April 2023 by Melitza Molina
Pat was fantastic! She is a real gem! Such a sweet and knowledgeable woman. She deserves a 5 star review. The reason for 2 stars is the price. Almost $500 to get your taxes done?! What is that about?! It’s not like I own a business. I’m just a regular person with a simple tax return. The only reason I went to the Jackson-Hewitt inside Walmart was because of the Walmart+ deal. If you have Walmart+ and are a first time Jackson-Hewitt customer, they will give you 50% off the fees and a $50 Walmart gift card. I still paid over $200 for the fees! That’s ridiculous! So, technically the little bit I was getting back from the state paid for that. On top of that, there is a fee to get it directly deposited into my bank account. It clearly states, to avoid the fee, you should do direct deposit, but it still charges you the fee!!! It is all already taken out of your taxes, so there isn’t anything you can do about it. Jackson-Hewitt is taking people’s hard earned money. I will never use a service like this again. This is why people do their own taxes online. I would not recommend Jackson-Hewitt.
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April 2023 by Melitza Pressley
Pat was fantastic! She is a real gem! Such a sweet and knowledgeable woman. She deserves a 5 star review. The reason for 2 stars is the price. Almost $500 to get your taxes done?! What is that about?! It’s not like I own a business. I’m just a regular person with a simple tax return. The only reason I went to the Jackson-Hewitt inside Walmart was because of the Walmart+ deal. If you have Walmart+ and are a first time Jackson-Hewitt customer, they will give you 50% off the fees and a $50 Walmart gift card. I still paid over $200 for the fees! That’s ridiculous! So, technically the little bit I was getting back from the state paid for that. On top of that, there is a fee to get it directly deposited into my bank account. It clearly states, to avoid the fee, you should do direct deposit, but it still charges you the fee!!! It is all already taken out of your taxes, so there isn’t anything you can do about it. Jackson-Hewitt is taking people’s hard earned money. I will never use a service like this again. This is why people do their own taxes online. I would not recommend Jackson-Hewitt.
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April 2023 by Peggy Najera
This Chain Went Above & Beyond To Help My Husband & I With Our Taxes This Year! We Had Been Told That Someone Had Already Filed Our Son As A Dependent, Fraudulently, And It Hindered Our Ability To File! After Many Conversations With The IRS & Multiple Appointments With Jackson Hewitt, Stacia, A.J. & Jerry at the Ramada Rd Location Went Out Of Their Way To Help Us Through This Entire Ordeal!! Not Only Did They Work On Our Taxes On Their Own Time, They Called & Kept Me In The Loop Throughout The Entire 3½wk Process! And Eventually Got Our Taxes Filed Without Any Issue! We'd Been Told We'd Have To File Via Mail Instead Of E-Filing & Through Their Dedicated Work, We Were Able To File Electronically After All & Without Any Issues!! They Took A Huge Weight Off Of Us & Gave Us A Discount That We Did Not Expect, For Our Trouble!! I Will Never Go To Another Location Ever Again! Ramada Road Is The Only Place I Will Trust With My Income Taxes! The 3 Above Named Individuals Are Incredible To Work With & Went Above and Beyond By Taking The Time To Walk Us Step By Step, Explaining The Intricate Process Of Filing Taxes (Which Is A Foreign Language To Me!), And Ensuring That We Were More Than Satisfied With Their Hard Work & Our Return!!!
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May 2022 by Heather Sample
Priscilla was wonderful!!! She gets a 10! Not only for her service, but for working in that building!! The interior of the building was DISGUSTING!!! It was infested with ants! They were swarming around the window frame and all over the desk! the carpet was stained all over and there was a MAJOR odor of must and mildew! I would NEVER operate a business in an environment like that! i will never go back to that location!
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May 2022 by thomas shambley
The staff of Jackson Hewitt promptly helped me with my taxes they were very friendly and helpful
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April 2021 by Lavontai Jones
Still waiting on a reply for an exact date of my refund
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March 2021 by Teena Lesso
Great customer service! Divya Tekumalia was very patient and knowledgeable.
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March 2021 by Paula Price
My service here was excellent
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March 2020 by sportsfan sportsfan
Seamless and easy process! Divya was both knowledgeable and very helpful. Answered all my questions. Would definitely recommend filing with her at this Jackson Hewitt kiosk!
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February 2020 by Divya Vallabhajosula
Thank you Ms.Deloach reviewing us on Google. At Jackson Hewitt we continuously ensure that we provide a 5-star client experience. We are glad we helped maximize your refund. Thank you for choosing Jackson Hewitt
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February 2020 by Tyesha DeLoach
This is my third time filing my taxes through Jackson Hewitt! I absolutely love love love doing it here! It is in a calm environment in the Walmart area and the lady, Divya Tekumalla was very helpful and sweet.
