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December 2023 by Faith Stoneking
I’m usually impressed by Loves, but that was not the case at all with this location. First, they were out of Regular gas in the middle of the day. Second the dog park is in terrible condition. It is poorly maintained. There are no poop bags, so owners have left dog poop everywhere. The side gate also isn’t secure. A light push would open it and dogs can easily get out. Unsanitary and unsafe.
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December 2023 by Marquel Price
Three out of five stars...... Not bad, but customer service is everything. I'm a truck driver and I shouldn't have to go and look for someone to ring up my fuel and food items. I feel like I'm wasting my time and I shouldn't have to do that. I work for CR England, just a couple miles down the road and I fuel there everyday, so you should know after I've been driving all night I'm ready to go home. I usually get there between 4-7am and let me tell you..... The customer service ladies there are lax in the morning. Excuse me ladies, less talking and walking around and more working!!!!
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December 2023 by Maria Connelly
This is especially for Devontae. My hubby and I were there 3 days ago ate in McDonald’s in Mebane NC. He had helped us and served us the foods with a big smile. He comes to our table and served the foods to us even though he was busy with other people. This particular McDonald we’ve noticed that the workers worked hard to give customers satisfactions. We see their working and helping together. 10 stars to all of you!!!!
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October 2023 by Louis Prieto
Dog Park was totally disgusting. There were no bags for owners to clean up after their pets, so there were feces everywhere! Store manager needs to address this. Tried to post the video I took, but forum only allows for 30 seconds of a video.
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October 2023 by B Marsh
Out of all the loves I go this is probably the worst. We as truck driver have pretty simple needs as some of us don’t go home. So shower and a nice customer service make us keep going. But when you get rude people and no shower without warning but having to walk in to find out showers are down by manager because the cleaning? That’s not a good feeling now who knows when you can shower because you plan everything.
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October 2023 by Addison Gregory
The reviews are correct! Showers still down and disgusting. Theres a shipper around the corner with cleaner showers that are free than these ones that are paid for. I come here for shower and sleep. And cant do either one. And yes ppl knock on the doors at random times. Sad. This is also the only loves a cop patrols. Whats up with NC?
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October 2023 by Jack Nusbaum
Showers still down.Both coffee grinders down.Cold brew dispenser down.Bathrooms need help.This place is going down fast.Too bad.Please get new management and fix this.
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October 2023 by Dylan Blackburn
It's an OK loves. It's got its problems. Computers force you to donate. Screen needs recalibrated. Was doing laundry waiting on a shower. Seen how grossly a lady cleans with the used towels. Picked it up off the floor then dried the shower out with it. Wiped the toilet seat off with the same towel and the sink. You'll notice the build up of soap scum on the mirrors. The whole time she was doing this she was complaining about the people leaving water everywhere. She said their like pigs. Place needs an alchol or bleach cleaning after she gets ahold of a shower room.
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July 2023 by Fabulous Trucka
Showers need a makeover or clean with bleach. They have solicitors knocking on your doors waking you up out your sleep trying to sale you stuff
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July 2023 by Michael Nimmich
This is directed to shop.At 3 pm I called for a tire service call. I was told 2 hours wait, which I was fine with that. My maintenance manager was leaving work early I called back to see if they would send the shop connect request so he could approve it.3 and a half hours later I called for a eta. They never picked up the phone let alone even sent the dam request to get approved.Wellpetro/ta appreciates you doing this because in this area they'll get my business if you treat dedicated loves customers this way.If anyone reading this avoid any work done here this is how they treat their well was going to be customers
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July 2023 by C T
They barely clean the showers. There's old q-tips laying in the floor with ear wax on them and trash all in the garbage. And there mildew growing in the showers. That's how much they care about their jobs and drivers that spend so much money with them. I came in at night and there weren't any napkins in the suspenders, there was sugar and liquid all over the counters, and there was no sweet tea and that's all I saw. This place needs new management.
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July 2023 by Catina Bethea
Let me tell you, the Management & Staff render A+++ customer service at this place! They are very helpful and ready to serve! Keep in mind this is a truck stop..I pull in with somewhat of an issue with my vehicle and ask Daniel, one of the SAs in the Trucking Service Department if he could help me out. He and his partner Sammy jumped right to it to help me out but they realize they have to phone in their Manager Mr. William to first get the okay. Mr. William comes down to assess the issue and these guys fix it quickly and get me right back on my way. I had been riding from place to placing looking for help and these gentlemen were kind enough to extend their customer service beyond their call. Wow! This was greatly appreciated on my end! I believe in showing appreciation. So I pray this review reaches the highest level of eyes within your company so they know what awesome employees they have at the Love's Mebane Trollingwood location. I commend the three gentlemen. Much thanks & many blessings!
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July 2023 by Frank Rebelo (Trucking TV)
I have been to several 100 Love’s in my 10 years of driving. This facility is actually really nice. It’s clean and fresh. Where it fails miserably is the staff. I really feel for the ownership and management. The hiring pool must be miserable in the area if this is the best they can muster. 8 people on wait for showers for 4 hours. No change at all. They just weren’t cleaning. It was obvious because they turned off the monitor that shows the customers in line and their position. I called from inside the store just to see what they would say. The girl who answered the phone told me “that’s what it is” and hung up on me. Didn’t state her name and wasn’t wearing a name tag. It seems to be a problem in Mebane finding people who actually want to work.
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June 2023 by Bruce K.
First trip in the Sprinter van with Mrs. K. and she's not experienced a Love's until now. Well, she's impressed. Clean restrooms. Coffee for miles. Roller hot dogs and fixings. Drinks and more drinks.No need for gas at this point but the pump area was clean and there was the usual squeegee with the long stick to get the entire windshield of the van.[Review 19952 overall - 3439 in North Carolina - 926 of 2023.]
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June 2023 by Tami P.
On Jun 13, 2023 I came into the shop at the mebane,nc location to get a air compressor and air dryer replaced. This job shouldn't have taken more than 3 hours as I was quoted over the phone the night before. I checked in at 0700 to be too I had 2 people ahead if me. Ok fine . I waited like 4 hrs and checked in again. Again I was told there were 2 people ahead of me. I've been sitting right across from their bays and more than 2 people have came and went by now. Now I check in again around 2pm and they claim they were just getting ready to call me yea sure they were. I get pulled into the shop finally after waiting 7 hrs after arriving. Now the truck is super hot and the mechanic asked me why it was so hot? Like duh I've been sitting in your lot for 7 hrs waiting for you to get me in. He finally got started on taking the stuff apart to get to the compressor and when he disconnected a coolant line to the side of the block it caused coolant to literally shoot out the side. I ended up losing all 10 gallons of my coolant when I should have only replaced maybe 3 gallons. The mechanic said there shouldn't be that much pressure there and I told him the engine is still hot no duh right. Thru the night I would watch him mess with my truck for a little then he would disappear and then repeat. This went on all night long. The mechanic ended up breaking a fitting on the air dryer and instead of getting the correct fitting they Jerry rigged a fitting on it which didn't work and I has a very loud air leak by the time I got back home. Also he told me that bolts for the compressor were missing but once again instead of getting the correct parts he removed bolts from some where on my engine without my authorization. So now I have no idea where I'm missing bolts. Later that night he finally got done and told me there were no leaks, that was a lie. There was a leak at the compressor and several leaks at the air dryer that hurlockers in graham found the next day. Hurlockers got the correct fitting from peterbilt to replace the Jerry rigged fitting the loves uses and hoped would work. I picked up my truck from hurlockers on Thursday and drove down the interstate heading home when I heard a loud boom. It sounded like a CAC hose blowing off. I was close anyway the pipe from the compressor to the Intake blew off because the mechanic at loves didn't tighten it down at all. I ended up having to put all the coolant in myself at the loves that night as well as the power steering fluid they never replaced but told me I was done. I also had to remove their tools from around my truck, remove the wheel chocks, close my hood myself, and remove the oil pan under my engine all after being told I was done. All the mechanics disappeared so I had no one to guide me out of the bay. I am completely disappointed in the level of work I got that night. I ended up not leaving until midnight. The compressor and air dryer job shouldn't have taken more than 3 hrs maybe 4 to do but instead I was charged almost 8 for everything. I normally have good luck at loves shop but this is one I'll never return to. Their reviews on Google are pretty bad as well. I expect a complete refund on this job because I lost 2 full days at another shop fixing the loves screw ups.
