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March 2024 by Carmin Kelly
My 70 year old mother went in today to purchase a special being advertised online only to be told they were all out, sorry. Wasn’t offered a solution but rather an insult. An easy fix would have been to honor the special and give a coupon for when then product was back in stock or a replacement. She was treated very rudely by the store manager instead.
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February 2024 by Layla Borisouth
Was grabbing some veggies. Nate asked if we were finding everything okay and we were in need of toothpicks. He walked all the way to the other side to show us. 10/10 service. Give homie a raiseSelf check out wasn't working but they rang us up at the cigarette register and apologized for the inconvenience. Customer service here is just chefs kiss
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January 2024 by It's just me!
Best place to go to pay your Duke Energy and not have the huge service charge.
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October 2023 by Joe Ratner
Love the wine bar
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October 2023 by Tom P.
Lowes Foods is our preferred grocery store. Clean, decent pricing and short checkout lines. Only issue is the displays in the aisles are constantly in the way of customers trying to get by each other and provide ZERO value. Today my autistic son knocked over the chocolate powder display. What value does a chocolate powder display provide other than to be in the way? Does anyone impulse buy chocolate powder?
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August 2023 by Staci Pearson
This has been my go-to location for years whenever I'm visiting the Mebane area. I typically prefer Whole Foods and Harris Teeter over Lowes Foods, but the presentation and customer service in this particular store was always A+.I can't put my finger on it, but during my last few visits, something has just felt off (the look of the store and the environment) ?
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August 2023 by Cheyenne Powell
Hello,I love this lowes ! My favorite but I do have one problem which is why I gave 4 stars. I ordered some pizza today at the hot bar and the white lady with glasses and hat was very rude. Looked like she didn’t want to take my order. I told her I would get a salad and come back for my pizzas and when I get back I didn’t know my pizza was as on the scale. She yells back “it’s on the scale” in a rude tone. I didn’t feel any great customer service or help. Just wanted to note that she should have extra training done on her customer service . Would be nice to hand the customer their food and smile. Just saying. Have a wonderful day !
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August 2023 by Dennis Heger
Pleasant staff, great selection, and the store is clean and organized. Tied with my other favorite grocery store, Harris Teeter.
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July 2023 by Joe Siewell
First time to this grocery store as I am only here for a few weeks for business. Very clean store and friendly cashier that told me about the coupon card and how to use it. If you are familiar with Texas grocery stores I will say it is on par with H-E-B.
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July 2023 by VCU Orthodox
Customer service absolutely sucks at this Lowe's! Will gladly be making the trip to the new Lowe's down in Pittsboro ?
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May 2023 by Jan G.
Just shopped at Lowe's Foods for a rotisserie chicken which the deli had a sign up stating $9.99 but $8.99 with card. When I paid and checked my receipt I was charged $9.99 so I brought that to the attention of the associate at the self- check who in turn had to notify the guest services lady who was very snappy with the associate. Then when she was helping me, she had a nasty attitude with me and the deli department. I felt like I had done something wrong and do not want to shop there anymore.
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May 2023 by rainbow react
Never order from the store on DoorDash. They never have chocolate covered strawberries. And most of their sandwiches are out of stock. Half the time when I place an order 95% of my order is refunded. The prices are absolutely outrageous for the quality of their products. I’ve never seen a grocery store that stays out of stock for most products like this store
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May 2023 by Grete Shumacher
Jadah was extremely rude today during check out. She was insisting on taking over me while I was trying to explain what was wrong. Shoved her hand up in my face and said whatever and walked off. I have never had to deal with such immaturity and childishness from an adult before. Person like this incapable of controlling their anger issues should not be in customer service
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May 2023 by Amy Edwards
Great products always fresh great wine selection hot foods are good chicken to die for goes fast great smoke house chic and pork smoked great friendly people
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May 2023 by Dequindra Jalliyal
I will never shop at this location again until employee ETHAN is gone very rude and has a very smart mouth to customers.
