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February 2024 by Mikey
I come here time to time. Only place I can seem to find dog treats my dog can eat because of his food allergies but going home and finding animal hair in my bag is just nasty. Yall need to do better.
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February 2024 by Jo Mackovic
Absolutely the most loving and caring for my dog. There bath's usually lasts about 2 - 3 mths. I have told everyone about you guys !!! You will always have care for my dog!!
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February 2024 by Michael Thibodeaux
I've never had a bad experience here. Staff is always informative and you can tell they have pets.
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February 2024 by Tamara Jackson
Niya gave me amazing customer service. Very clean and my dog loves her groomer.
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December 2023 by j taylor
I bought a treat for my chihuahua. She didn't care for it. PetSense refunded my money immediately and they were very understanding and nice about it.I highly recommend doing business with them. ?
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October 2023 by Alison Duff
If I could leave no stars I would since I didn’t even experience what a groom there is like. Drove from out of town with a dog and a baby only to get a call 20 minutes before my appt that they would have to cancel because their groomer wasn’t coming in. Didn’t offer me anything other than an appt 4 days away. I’m a single mom, I work two jobs and I planned this appt for over a week. I received 4 emails and 7 text messages to confirm my appt. So disappointed.
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October 2023 by Harry Porthouse
We take our two kittens to Petsense every month to get their claws clipped. The groomers there are wonderful and take good care of the cats. It only takes a few minutes, and their prices are very reasonable. The pet food and supplies are very well stocked. I am very happy that Petsense has such a great store in our area.
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September 2023 by Julie DeVaney
Helpful employee! Stopped in when I needed something to calm my crated cat as I traveled through the Durham area. Purchased a calming collar for her that did help with constant meowing! They were out of the chewable treat type however.
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September 2023 by Layla Borisouth
There wasn't that much dog toys that I was hoping for
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August 2023 by Jay
Took my daughter’s dog Penny for grooming and wasn’t sure if they will meet my expectations. I found the place to be clean and the staff were very friendly. Makayla followed my instructions and did a good job grooming Penny. The appointment was at 12:30 p.m. and they took her in within 10 minutes and was done by 3:30 p.m. I sent a picture of Penny’s new look to my daughter and she liked it, especially the cute little bows on her. They also charge reasonably and accept tips only in cash. Will take Penny again when she needs to be groomed.
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August 2023 by Lisa Kitlas
It was great. Getting dog pedicure is never a preplaned event. Petsense has always accommodated me and makes things pretty and better for all. She's an aggressive rescue Malinois, yet has never acted on a lot of instances that could have been over-loving for a 1 1/2 grand daughter. AND thanks, Petsense, for those (like myself) who has always lived life in the sun... without sunscreen, thus super frail skin.
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July 2023 by Jessica Meyer
Every time I've gone there the workers are always lovely. I enjoy going there to get my dogs special treats and browse the dog toys. I have not tried their grooming services so I can't speak to that but overall I love the store itself.
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May 2023 by Candace Askins
I would not recommend this place for grooming I took my dog and he was there for several hours (from 1-4) when I went back to check in after running errands in hopes that she was almost done because he had already been there for 3 hours she was still not finished grooming him he's a medium sized dog so it should not have taken that long to cut/shave but when I arrived I saw she was standing there talking while my dog was on the table but she wasn't grooming him until she saw I was there to get him. I believe she then rushed to finish him up because he was shaved/cut so uneven in several places (not at all cut like I had asked for) so i definitely feel like I wasted $80 because now I have to take him somewhere else to be groomed AGAIN properly so yeah i was not at all pleased with the grooming services here. Would not recommend grooming but the rest of the store was great and staff were friendly!!
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May 2023 by ashley viola
I was out of cat food and this was the closest store. My first time in here and all was fine until I walked to check out and saw the terrible conditions they has for reptiles. I could not believe a store like this could even sell them. Bearded dragons were housed together and had nothing but paper towel and a hammock. No true basking spot, no water!! No hides! Same goes for the leopard gecko! Nothing for this poor guy! They also had a tortoise in an even smaller tank! So upsetting, I really hope management sees this and can do some research on proper care for animals.
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May 2023 by Mary Greene
Very friendly and helpful staff. My poor fur baby has severe allergies and I couldn't find his usual but the staff helped me in locating a great alternative.