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February 2024 by Kim T
Stopped by on the way to Charlotte. Wasn't looking for anything. Found a good deal on a coat. Will stop back by again when back in the area.
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February 2024 by kian kelsch
Don’t shop weak brands weak discount don’t even work here slavery I wanna catch a fade with everyone Ongod
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February 2024 by Patricia Sartori
Lovely store
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January 2024 by Lorna P.
Do not order from Saks Off 5th. If you try to make a return, they will likely try to steal your money. I made one return in October 2023. They received the return of 2 items but gave me credit back for 1. It took me 2 months of constantly calling them and finally telling them that I will take them to court over it, to get the return. I made the mistake of ordering from them again. I returned the shoes. They marked that they accepted the shoes and never made the return of the money to my CC. Now I am in telephone calls with them again to try and get my money. They steal money and I think they do it on purpose, hoping that customers won't notice that they did not get the money back. It is a very dishonest company. STAY AWAY!
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January 2024 by Scott Diciuccio
I always liked shopping here until I was priced dooped. If you remove their tags, the ORIGINAL price is not what they state it was.
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December 2023 by Story Mama
I had a great experience during my visit today to Saks Fifth Avenue in the Tanger Outlet in Mebane, North Carolina. I was searching for the perfect work dress and came across a dress on a mannequin that caught my eye. Unfortunately, my size was not available on the racks. Guadalupe, a store staff member, went above and beyond to assist me by promptly and skillfully removing the dress from the mannequin, allowing me to try it on. I ended up loving the dress and buying the dress. Guadalupe's attentiveness, patience, and kindness truly made my shopping experience memorable. I am grateful for the customer-centric environment at Saks Fifth Avenue, and special thanks to Guadalupe for her exceptional assistance! I look forward to continuing to shop at Saks Fifth Avenue and recommending it to friends and family based on the outstanding service I received.
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December 2023 by William T
Ordered FREE PEOPLE Freya Poplin Shirt. This is what Saks Off 5th sent me. Called customer service number and got the worst service!
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December 2023 by M S
Nice store if you’re looking for designer clothing. This is the outlet store so whatever you find is lesser price than regular Saks stores.
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November 2023 by lakeya bryant
The staff seems bored and sad at this location. The manager I believe Esther, is not friendly at all. She was very matter fact and kind of rude demeanor. This was my first time visiting this store, I found quite a few things. But i probably wont return. I can feel the low morale in this place and i didn't like it at all.
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October 2023 by Jill Frisbie
Really sweet staff member helped me find the perfect dress for my occasion. Showed me different styles and allowed me time to try on different sizes of the dress I liked. Note: it was close to closing time, but she didn't rush me at all. Made the purchase and had tons of compliments on the dress! Thanks Saks!
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September 2023 by Erika
Ok store, selection of items are limited. Cannot keep their dependable good employees because of the store manager Esther. Who poorly micro manages the store. People will train and not come back to work. They will put a 2 weeks notice in because they cannot deal with the stress level at work. They will have mental break downs at work due to the way she talks to people. Since May 2023 about 10 employees have quit! Esther doesn’t provide you the proper training you will need to succeed. But expects you to know your job. Customers can even sense the bad negative vibes when they come into contact with her. Merchandise will be damaged, diamond rings missing diamonds and she will not mark down items nor damage them out. She will rather give a customer 10% off these items. No more or no less. Last week a customer asked her about a stain on a shirt. She told him “10 percent” the guy asked for a higher percentage. And she replied with “well dont buy it”. Great store management huh? Esther will retaliate against you and play childish games if she doesn’t want you there. She will find little ways to make your time there miserable. Never have I ever worked for a person who has such a rude, hateful, selfish, evil spirit! She is so lonely and bored with life she spends a 100 hours a week in that store just hovering over employees and micro managing that I’m sure she will eventually drop dead on the sales floor!
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September 2023 by Ashley Martinez
I had to walk around the store to look for a worker. Poor selection of just about everything. Before I purchased 2 sunglasses I ask the cashier if she had cases that fit them, she replied “yes, we have many in those brands”. Paid for them only to find out that the cases did not fit. Had to wait 10 minutes just to do a refund, and a couple of days for my bank to reflect. She had a very bad attitude because I refused to use a different brand of cases for the glasses.
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July 2023 by Alexis Harris NC
Very nice store and helpful staff. The store manager Ester is very rude and unethical! Was at the fitting room and overheard the store manager speaking to employee very poorly. I wouldn't even speak to my animals the way she spoke to the employee. I felt really bad. She needs to learn how to speak with people the proper way. And has the audacity to have OPENED food products on shelves for SALE.
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June 2023 by Melanie Simmons
HORRIBLE customer service. The store is messy and unorganized, and good luck trying to return anything even with a receipt. BUYER BEWARE, this is the WORST place to shop. I'll never give them another penny's worth of my time or business. AWFUL.
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June 2023 by Sheri F
We were there with a friend who enjoys shopping way more than we do. For a very large store there's a limited selection of too expensive items. If you go through everything, which we pretty much did, you can walk away with a few things without breaking the bank.
