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October 2023 by Anthony B.
I switched to T Mobile from Verizon about a year ago because the coverage is sooo bad in Mebane. The folks at T Mobile were extremely helpful and knowledgable. Recently I had a difficulty with my phone (of my own doing). That required about an hour to repair. The manager (Antwon) stepped in and utilized his expertise to fix the problem. Believe me, it was beyond the call of duty and took multiple phone calls. It is helpful to remember, with all the low cost plans and "comealongs" that the lowest price is not always the best deal. Thanks agaon for a job well done!Anthony Barbera
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August 2023 by Joe Is me
Don’t get t mobile if you live in Hillsborough North Carolina can’t game can’t stream… I was told hi speed all over hillsborough now I am trying to find out how the people who were watching me stream can get there money back because I was lied to by this companyHopefully 45k watchers can persuade the Better Business Bureau to get these guys to stop lying or provide better service here instead of telling people what they want to hear
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April 2023 by Lori Wade
Traci was AMAZING to work with. She went over and beyond to help me with what I needed! If I could give them 10 stars I would!
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March 2023 by Michelle Moore
Tyler, you were everything my husband and I hoped for! Super easy going, VERY knowledgeable and patient. Thank you so much for getting us switched over to iPhone!
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December 2022 by B L
Kind and courteous people, no issues with anything during the process of purchasing a new phone.Pleasantly, it did not feel like a sales push, just an experience of the person listening to my request and making it happen. Excellent staff at this store.
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December 2022 by H L
Kind and courteous people, no issues with anything during the process of purchasing a new phone.Pleasantly, it did not feel like a sales push, just an experience of the person listening to my request and making it happen. Excellent staff at this store.
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November 2022 by Wendy Grady
Don't have an extreme wait like Burlington. It was quite a pleasure. Wish payment kiosks were installed again....if not "shopping", waiting to pay is ridiculous. I had an identity theft....online is not an option for me
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October 2022 by Abbey Barker
I’m not a T-Mobile customer, but came in to buy an Apple lightning cord for my car. The gentlemen who work at the Mebane store, especially, Leo, bent over backwards to be incredibly helpful. While I was in the store, I witnessed the employees go out of their way to help everyone who walked through the door. Corporate T-Mobile, please take notice of this great team you have in Mebane!!
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January 2022 by hasani lee
Crystal and Oscar are amazing! I would give them 100 stars if I was able. Their engaging, fun, and welcoming personality is very refreshing. Get here today!
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January 2022 by Almodovar
This was an outstanding customer service experience. We were Sprint customers that needed to drop one line and add another as well as use upgrades we were eligible to receive. Britt the T-Mobile rep went above and beyond to ensure we got a better plan and all plan members got a new phone that fit their needs. She took hours of effort to be sure all the devices were transferred and working properly, as well as find the best discounts. A+ customer service and Britt should be commended for patience, professionalism and caring about the client. We will revisit this location for future needs.
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January 2022 by Shelby Keeling
Stopped in Thursday to check out the promos and inquire about switching our service from Verizon. Our rep, Britt, was extremely helpful, knowledgeable, and professional every step of the way! She helped set up all the products purchased, and now we will be saving significantly on our monthly bill. Can't praise Britt enough, and T-Mobile if you monitoring reviews, please give her a raise!!! Will 100% continue shopping at that location and recommend!
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December 2021 by Stuart Smith
I visited this store on 11/09/2021. I switched two lines to T Mobile from a competitor. During this process the rep guided me through the process and answered any questions I had. The sales rep (Britt) was very thorough. I had only been with one carrier before switching to T Mobile, I was a bit apprehensive. I left the store with two new phones and a better plan than I had with my previous carrier for less money. Very satisfied with my T Mobile experience! Thanks Britt!
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December 2021 by Karen Elizabeth Peyton (asKaren)
Britt was the best person to help in the phone company transition. She is very knowledgable of all the products, patient, friendly, and determined to make sure you're happy with your purchase. If the rest of my experience with T-Mobile is as pleasant, I am a happy human :)
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December 2021 by Jim Jeffreys
We are very pleased with our T-Mobile experience at this store. We switched from Verizon to T-Mobile and our associate , Britt, was well informed and super helpful.
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November 2021 by Rebecca B.
Excellent service. Came in recently to upgrade my phone after having been with Sprint for several years. @Britt helped navigate the best plan/deal for our family and we are saving close to $100 per month. Pleased with her knowledge, friendliness and patience. Thanks!
