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August 2023 by Jazzy Lee
Good deals, but the deals are hit or miss.. usually have a great selection in Estee lauder and clinique products. Service is okay.
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June 2023 by ruihai zhou
The service deteriorated. I had good experience previously. But I had a very unpleasant experience this morning with the staff at 11:00-11:30 at Mebane Tanger Outlets (The Cosmetics Company Store).There were two lady staff in the store. One of the ladies (the manager was reasonable) was very rude.
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May 2023 by Jaimie Brooks
The manager Victoria is absolutely amazing! She helped me so much and really knew the products well. I'm excited to try everything out! Every time I come here, I have a great experience!
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March 2023 by Gayla Price
The level of service has diminished for in-store shoppers. Phone orders should not take priority over customers in line. The male store associate was polite enough but did not seem concerned several customers were waiting to check out while he walked all over the store checking stock for a caller. Irritating!
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October 2022 by Sara Aylor
Customer service is always pleasant! Great deals every time I go in!
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September 2022 by Tammy Hope
I love this store and the staff! Shannon is soooo sweet and helpful!! She always remembers and greets me when I enter the store. She helps me with great finds and makes suggestions and always makes sure I know what the free gifts are for the month! I call there regularly to see what’s on 75% off shelf and she always lets me know when my Aveda is there. You just couldn’t find a sweeter or more helpful young lady! Shannon, thank you for making me feel great when I shop with you.
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June 2022 by Dean Manchester
Went in with my girlfriend a few days ago and the employee Kaylee was very nice and helpful when my gf needed assistance or had questions about certain products. I highly recommend shopping here!
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May 2022 by Kim Stevens Mason
Visited the Lancaster Outlet store tonight. Bonnie was so knowledgeable and helpful and funny.
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April 2022 by Jackie Harris
Su Lee and Andrea very friendly and helpful. Love the surprising discount and swag!! I highly recommend this store ?
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April 2022 by Arlene Gentner Smith
Best customer service ever. Store in NH did not have the product I wanted so she (Nora) recommend I call Georgia. They had what I wanted at a cheaper price and mailed it to me. But what I want to say is the customer service is excellent. The young women I spoke to in both states were so cheerful and helpful. Loved it love the store
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April 2022 by darlene williams
Shannon at the Mebane location assisted me with finding a color match with the Mac foundation on 4/10/2022. As I was throwing away the samples, she grabbed the foundation for me and took it to the counter. I continued shopping, picked up 2 more items, headed to the counter, paid, and left. Once I got home and opened the bag, Shannon had given me the wrong color. I live 2 hrs away from Mebane. Today, 4/16/2022, my daughter visited the store to exchange the product for me. I read the receipt before asking her to bring the product back and exchange it for the correct color. I don't appreciate the unprofessionalism and rudest of your staff towards my daughter. The person who waited on her would not correct the mistake that Shannon made and now Shannon "does not remember" selecting the wrong color. I WILL NEVER DO BUSINESS, SPEND MONEY THERE AGAIN AND I ENCOURAGE FOLK TO SHOP SOMEWHERE ELSE FOR COSMETICS.
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April 2022 by Lola Bobbi
If you appreciate at least average customer service skills...try another store for your makeup needs. The blonde with curly hair was extremely unhelpful and rude when I visited the store to exchange a product, when one of THEIR employees placed the wrong foundation color in my bag the week prior. She proceeded to say that all sales are final and that it's pretty much posted everywhere, when I wasn't asking for a refund, simply the right color I should have had. Then as I exited, she felt the need to provide unsolicited advice and stated that the color I actually needed would be too dark anyway...but if she were truly knowledgeable in cosmetics, she would know that often people wear different shades depending on the season. They are in DESPERATE need of customer service training and I will not be returning.
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January 2022 by La-Nita Ortiz
Shannon, let me say her name again "Shannon," is a wonderful employee. She greets you as soon as the door opens. Excellent customer service! She helped me instantly find the perfect match foundation, concealer,finishing powder all by just looking at me. "She's my Person." Thank you so very much! Wishing you all the best in your career with makeup. My purchase was worth every dime. Shannon helped me with other tools. My drive from Trinity was well with it. Thank you Shannon, until next time.
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May 2021 by Pamela Johnson
I have been a customer at this location since its inception. I have seen sales associates come and go. I have had pleasant and not so pleasant experiences at this location. With that said, I think the staff that works at this location at the moment are stellar!!! I have work with GeAnna"G" for years. She has always been pleasant, accommodating and honest. Love her. I have gone into the store for the last 3 weeks and had the pleasure of meeting Shannon. Shannon's product knowledge Is out of this world. Shannon is accommodating ,pleasant, patient and genuine. I look for to coming to see Shannon during the week and G in the weekends! Top notch staff! Bravo Cosmetic Company! You got it right this time!!
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May 2021 by Charles Pierce
Horrible customer service. Staff members were rude.
