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February 2024 by The Kontrar
No signage, no trucks and the phone number is no longer in service, this location no longer appears to be in existence.
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December 2022 by Abrar Mohammad
Really rude and racist too. uhaul have to do something. Please find another location and it was my first thing that I did in the morning and my whole day I regretted getting from this place.
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June 2022 by amber
The Mebane location has horrible customer service. The gentleman there was extremely rude to my husband after the first Truck we rented in durham was not available. They had a hard time finding us a new truck and could not confirm they actually had it on the lot before they told us to go there. The lady that we spoke to while getting this done was super nice but I do not recommend the Mebane location. Not unless you want to deal with someone extremely rude for no reason at all.
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May 2022 by 2018 Andradez
Just tried to rent a tow behind trailer from this place. Called to make reservations and the person answer “sup”. I asked if this was a truck rental place and he replied “yeah”. No info or anything, no how may I help you, no “this is so and so”. Literally 2 words. Doesn’t seem like they want business
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April 2022 by Helen Zhu
So easy. If we need to buy a big item, we will consider rent with them.
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April 2022 by Latoya Covington
No one was here to give me the rental that I reserved online 2 days ago. Someone from Safelife was here installing a windshield..he told me that the guy went to Winston for something. I am sitting here with no rental and moving today. Do not deal with these people. They should have a 0 rating
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November 2021 by Bill P.
Not sure if they read my initial review or if someone there realized they messed up and needed to do the right thing, but Brandy provided appropriate compensation for my trouble. She ordered the hitch and accessories for my SUV and schedule my appointment. Everything was installed yesterday. I have not used the hitch yet and not sure when I will so I hope it was done correctly. I have no reason to suspect it wasn't . All of this could have been avoided with a little communication. Thank you
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October 2021 by Fred L.
After moving out ot this unit, (at a location other than the main office) it took three calls to the office before we were not put on indefinate hold. When we finally were able to reach an agent, he was rude and informed us that we would be REQUIRED to personally close the unit at their home location, a drive of over two hours, refused to close out the account, told us he was busy, then hung up on us. We were then charged the next month payment even though we had never set up an automatic payment plan. We are currently in the process of disputing the billing and filing a complaint for fraud with the local authorities. I suggest that you have nothing to do with this facility.
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June 2021 by Cam J.
Too many hidden fees. $1 environmental fee? $8 rental tax? I also got charged $21 for gas despite driving 13 miles total (supposed to be around $4/gallon). They already charge like $1.20/mile so to get stiffed on gas was egregious. An otherwise pleasant experience was overshadowed by fees that wouldn't have been a problem if properly addressed at the beginning.
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June 2021 by arvin Itwaru
No one working at site . Or answer phone.
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March 2021 by Ry Clique
Very seamless. Problems which did happen they were very helpful to fix.
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March 2021 by K J
Everything was done on-line and very easy. Just pulled up, identified our reserved truck and drove out.
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October 2020 by Allison Fisher
Hard to find. There is no signage. The trucks are parked on a very muddy gravel road behind a sketchy building. Overall, this is not convient.
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March 2020 by Kha P.
If I could rate 0 star, I would rated. The service was horrible. I rented a small truck with about 1 and half hour, drove about 30 miles. It was cost almost 100$. Highly not recommended
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March 2020 by Corey Troutman
Made an admittedly last minute reservation due to other options falling through last minute. Different to find location with no signage. Tried calling but went straight to “unavailable/disconnected”. Unfortunate, the lot where the equipment is (found that, separate location) looks nice with a nice variety of equipment, just no way to rent it.
