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December 2023 by Natasha S.
Now, I’m really seeing what other customers are saying about the poor customer service! I have been coming here for years. Even when I lived in Chapel Hill, I would come here to get my pedicures. But I have noticed lately the customer service is terrible and they are no longer friendly! I walked in today, 11/15/23 and it wasn’t busy. The nail technicians was all sitting in the pedicure chairs, chilling and nobody would speak. Finally, someone asked what I wanted and the only reason I didn’t walkout is because I need to use my $5 off coupon. But this will be my last time coming in here! In search of another nail salon that appreciates their customers! If you’re looking for good customer service, then this is definitely not your place! And Mr. James customer service has changed as well! I’m use to his wife not being friendly, but he’s acting the same way!!
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December 2023 by Marna Nielsen
I would NEVER recommend this place - waited SO LONG to be served even though we had an appt, an attitudinal nail tech who should get out of the service industry, and a bill that was shocking. This was about 4 weeks ago, but every time my thin nails ache, I regret going to this place. (Did they file too hard?! I don't know.)Here's the long version: About a week before my son's wedding, I booked an appt for 3 family members. We arrived on time, but were kept waiting for almost an hour. I guess appointments don't really matter at all. (I wondered at the time if she even took my name. She did not ask for my phone number.)The place was crowded, and it was very confusing to us - was I supposed to follow the nail tech, to where? Was my niece supposed to follow her? Which seat? Was she even talking to me?The girl who applied my polish at first did a *terrible* job. Just regular paint, and there were thin spots or thick spots of paint on different fingers. When I asked her to fix it, she basically said "no" b/c it'll settle when it dries. Uh, no. I was about twice her age and didn't just fall off the turnip truck.... I've had paint on my nails a million times. So I complained! We'd waited too dang long, and my son's wedding was the next day! Geez. The man who came over to assist was very nice and ended up upselling me to gel paint. He did a pretty good job. My daughter had a Mani/Pedi, and I had the gel polish on my fingers, and the bill was $130 or $135, I can't remember for sure, but I paid $150 with the tip. This seemed VERY high, but maybe that was the going rate for that area of town.
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November 2023 by Lisa Murray
Bree did a fantastic job. Will go back.
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October 2023 by Stacy Smith
The people were friendly and the service was great.
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September 2023 by Sonja Alicia
Not my 1st choice. I sometimes go because it's close and convenient to home. I never get quality service.
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July 2023 by Jessica Nipper
My daughter and I went in to get pedicures and our nails done. I received the gel on my nails, and not even a day later it was peeling off. Rushed job, carelessness, and it’s not very good to treat your loyal customers like this, especially the ones who have referred many people there over the years. I actually chose here because you were getting the same service as Elite next to La Fiesta, but Elite would charge you double the price to do what they do. Looking forward to checking out Twinkle, and hopefully can go there as a loyal customer and refer others there instead.Mind you, the below review is from 4 years ago. I left the review intentionally to see the difference and how overtime an establishment can change:Currently getting my pedicure right now and I cannot say enough great things about uptown. I have been coming here ever since I moved back to mebane and this is the only place I will go to get my nails and toes done. Very clean and friendly place!
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May 2023 by Solanke Omimuyegun
This was my first time here and based on this experience, I will never come back. Not only would I never come back to this establishment, I would actively tell others to not come to this establishment and instead go to Twinkle Nails right down the road.Although there are more thoughtful individuals present, our nail technician was very rude. While he did complete the task that we came for (removing acrylic nails) he was disrespectful and unprofessional.
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May 2023 by Alaina McCorvey
I do not recommend anyone waste their time and money there unless it’s for a pedicure. A chunky mess of acrylic and polish. Rushed jobServices: Nail art
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May 2023 by Melissa Williams
Wonderful first experience. There was no wait. The man doing my nails was fabulous. I left a happy customer!Services: Dip powder
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May 2023 by Elizabeth Morgan
That was genuinely one of the best pedicures I've ever had. The prices were great, the people working were so kind, and they managed Saturday traffic with ease. 10/10Service: Pedicure
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March 2023 by Sue Dix
Loved it. Did a great job and nails look so natural!!
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February 2023 by Bekah Grace
Service was great, and people were very nice, but nail polish started chipping 1 day after we got them when we were told they would last a week.This was 3 days later
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January 2023 by Ashleigh Stevenson
The ONLY nail salon I ever use anymore! I've tried each and every other one in Mebane and surrounding areas multiple times. ELIZABETH IS THE BEST!
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January 2023 by Cathy Festa
I've been having manicures and pedicures at Uptown Nails for a few years and very satisfied with their work!
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December 2022 by Aileen Naro
This is the best nail salon in the Mebane area. They do an excellent job with pedicures, SNS manicures and tips. Prices are reasonable as well. I get my nails done here regularly and take my teenager with me to get fees done too. Several of my coworkers use this place as well.Services: Pedicure
