-
August 2023 by Lawrence Smith
Unfortunately, I did not have the same experience as many of the online reviews which is why I felt the need to share mine. Just getting a price on cabinets took over a month, they were unable to clearly communicate or answer any of my questions and seem far to busy and overwhelmed to help me. This was not our first kitchen remodel (and will not be our last) but this really was the worst experience so far. Their prices were high and customer service was horrible. I can only imagine what a mess the project would have been if we decided to use them. We'll definitely take our business elsewhere.
-
June 2023 by Lauren Mills
BRCC provided and installed my kitchen cabinets Spring 2022..I was very happy with them and impressed with their positive attitude and professionalism.Recently called about needing some adjustments ( alignment/ soft close issues) Daniel arrived today and went way above and beyond …fixed the issues and then some…This is how local, great customer service is supposed to be !Definitely would recommend !
-
May 2023 by Christie Draddy
I highly recommend Blue Ridge Cabinet Connections! We used them to build a walk in closet and to put storage in our garage. They were kind, quick, and did great work. Answered all questions I had and even walked me through the process to make sure I liked the materials they were planning on using. I would definitely call them again!
-
April 2023 by Pat La Salle
Blue Ridge Cabinet Connection did an awesome job for us - so much so that we had them back twice more (kitchen, laundry room) after the first job, an entertainment center, was complete. They are extremely easy to work with, provide quality service, communication and follow-up. We couldn't be happier.
-
April 2023 by Mary Miller
We couldn't be happier with the way the cabinets turned out for our bonus room! Bradley was great to work with and came up with a great custom design that looks great in our space. The quality of the materials and installation is top of the line. Bree and Bradley both were wonderful with communication and the level of professionalism they exhibited. When and if we have more work we will be returning to Blue Ridge Cabinet Connection!
-
April 2023 by Leslie Temme
10 stars for customer service!!It was a pure delight to work with Bree and the staff at Blue Ridge Cabinet Connection. They were super helpful with planning and diagrams and delivery was perfect. Our contractor made some mistakes but BRCC was there to help at every turn. Our only regret was not having BRCC install as was suggested!!
-
April 2023 by John Hyman
Superb customer service, plus expert product knowledge, and they were able to share my vision for a clever, attractive, and functional workstation. My home theater/office completely meets my expectation.
-
April 2023 by Kelly Logan
I really can not say enough good things about Steve and his whole crew. They designed and redesigned until the kitchen renovation would fit into my budget. They've been super fast getting things done as I just bought my house and realized the kitchen would need to be completely replaced so we had no kitchen and he's been amazing at getting things done quickly. He's coordinated everything from demo to granite counters to plumbers, etc. The installers were fantastic, everything is perfectly installed and aligned and level. Everyone has been super professional, kind, clean, and on time. They've really gone above and beyond and I can't recommend them highly enough.
-
April 2023 by Barbara Murrish
Blue Ridge Cabinet Connection is a pleasure to work with. Everyone is most helpful, their suggestions are very appropriate and the quality of work can't be beat. I enjoyed working with them.
-
April 2023 by Kim Carder
Blue Ridge Cabinet Connection is the place to go for both quality cabinets and amazing customer service! They are very helpful and thorough from beginning to end of your project.
-
April 2023 by Amy Landers
Once upon a time my husband and I decided to remodel our original 1960's galley kitchen. Monday, January 30th was the big, exciting day for the cabinet installation. Work schedules were cleared, the weather was cooperating, and our invoice was paid in full. We were ready for this. Unfortunately, the installer called that morning to let us know that he was running late. He called back later to cancel for the day. He assured us he would be there Tuesday morning and work late to complete the cabinet installation in one day. I was not happy about this and emailed BRCC about the situation to which I received no reply.To recap- paid in full, installer cancels day of, no response from company. Does not instill confidence.Luckily Brian the installer did show up the next morning, but he should have had help. The job was rushed, and he still had to come back on Wednesday to finish. We are still waiting for over 2 months for all the repairs to be completed. The owner told me he would personally handle this situation about 7 weeks ago. Since then, my emails have mostly been ignored and the installer has not responded to me.To be fair, some repairs have been made. The door that was hung on the wrong side of the cabinet and had a gouge in it was replaced and hung correctly, loose doors were tightened, and a drawer that was off the rails was fixed. We are waiting on the crown molding to be fixed and I am assuming at this point, it is a lost cause.I chose BRCC because they did my dad's kitchen cabinets which are beautiful. They did hang one of their cabinet doors on the wrong side of the cabinet, but they decided just to live with it.I wonder how often that happens with their installs. There should be door pulls on the cabinet renderings, so everyone is on the same page. I think most people expect symmetry in their kitchen cabinet design.Communication was good until a problem arose. I don't think it's too much to ask to receive the products and installation I paid for.The highlight of this whole experience was the team that delivered the cabinets. They were fantastic. They gave 5 star service. Give them a raise.
-
November 2022 by Taren Walker
We recently bought and renovated a home. We had looked at different places and gotten quotes from others. We we’re so happy when we found blue ridge cabinet connection through a mutual friend! Not only was the price reasonable, but we were able to get better quality cabinets. They were able to come out and install much sooner than any other place we had looked at also! We had our cabinets installed and could not be happier with the quality of the product and the amazing job done! Highly highly recommend working with them! The very stressful renovation process was made much easier thanks to them!
-
October 2022 by darryl fox
Absolutely pleased with Blue Ridge Cabinet Connection. I recently had new kitchen cabinets installed and their work excellent and was completed in a very timely manner. The cabinets are beautiful and expertly installed. They go above and beyond expectations. I would highly recommend them for anyone looking to upgrade or first time install cabinets .
-
August 2022 by Cate Szabo
I’m currently working with Blue Ridge Cabinet Connection on a second project after the first one went so well. Bree is such a delightful person to work with and always quick to reply in her communication and helpful with offering practical recommendations. Bradley does a lovely job designing my vision and making it all work. We had the pleasure of meeting Stephen and walking through the showroom with him. He showed us various products and talked about their origins. He prioritizes the customer experience and genuinely cares about the business. I will continue to recommend this business as well as work with them on my own projects.
-
July 2022 by Laura Merrill
I would highly recommend Blue Ridge Cabinet Connection to anyone. It was a pleasure working with Steve the owner. His entire team is absolutely fantastic. They made my vision a reality. The cabinets are beautiful, quality products and you can't beat the quick install. There wasn't a long lead time like the larger box stores had originally quoted us. I look forward to future remodeling projects and can't wait to work with Blue Ridge Cabinet Connection again. My advice to anyone is to support this family owned business. You will not be disappointed.
