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March 2024 by Appalachian Spa Guide
Never delivered on time. Lied to management saying that we were closedTotally not true, we were Open our signs we’re still on? 453pm? He just didn’t try to deliver it to us on time. We saw him just sitting around vaping, out in parking lot, by Subway for 40minsWe waited & waited for our business packages. Never got it! Interesting 540pm he drove off?We have photos of him Fedex driver Driving offWe’re open until 8pm?
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March 2024 by Nate
Worst shipper ever! Mills river location is the Pitts! Won't answer the phone the drivers lie and leave package everywhere
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February 2024 by Alan_Ashcraft_Astrophotography
FedEx is the worst! I almost never receive a package if it ships FedEx. One delivery was left in front of a storage building five houses down. Today being Saturday, it’s been out for delivery until about 1 PM and then “address correction” excuse! Updated delivery day is now Monday. It was originally to be delivered Wednesday! There was nothing that needed correction on my delivery address. You can never talk to anybody in person locally. I can’t update my delivery instructions because of a “foreign symbol error”. When typing English letters and numbers!I’m at the point I will not order anything again if it’s shipped by FedEx, I will buy it from another store at even more cost to myself.FedEx is the worst!
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February 2024 by First Truck Parts
We are not the first to receive a box that is not at our address, it has already been delivered to a neighbor's address ten times, he also delivered a pallet to the neighbor and they were able to deliver it, so we decided that they would redeliver and charge for it 177 dollars, despite the fact that they tried to deliver it not to us, but to a neighbor. I have never met such a company that worked incompetently. UPS, R+L, T-Force and other companies we have never had such problems as constantly with FedEx - to be honest, we do not use the services of this company, but it turns out that the sender delivers directly, and now we will demand from the sender Do not contact this irresponsible company. I don’t write reviews just on trifles, but we are already tired of it, because dozens of boxes come to us every day. and thus every delivery from Fedex is always a problem
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January 2024 by Brandie Carter
Every time I have an order that uses FedEx, it is always late! I have never had a package delivered on its promised date. Not just during holidays, but throughout the year. The Mills River, NC location especially! I ordered an item that was promised by this past Saturday. It is now Wednesday with no hopes for it being delivered today either even though it says out for delivery! Not sure what the problem is, but this issue needs to be brought up during a management meeting...if they have those.
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October 2023 by LL S
Why does FedEx have such a hard time delivering simple packages when UPS, USPS, Amazon, etc. are always on time?When FedEx delivers food, wine, perishables in general, I am usually disappointed.They changed my address to the Dollar General! I've been sitting at home waiting since 7:30 AM!!We pay to have our packages delivered to our house. Not 3 miles away at the Dollar General. On top of that it wasn't even there! And it's not here!So much waste because FedEx is so slack. One star is generous.
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October 2023 by Victoria Wilkie
Every package with this sorry excuse for a delivery service is either late or lost. I wish companies wouldn't use them.. I run a business and I use UPS. Please! STOP USING FEDEX!
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July 2023 by Elizabeth Endres
Must be laziest driver on our route- either our driveway is too dangerous for their truck (although it's flat and no other delivery driver has issues) or our residence isn't safe to leave a package due to theft (it's the only house around and we've never had a theft) or no one is home (even though no package is signature required and my disabled mom is actually home 24/7). They never call or leave a bite when a package isn't delivered. Been trying to find a way to call then but alas no hope. So fed up with this location.
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July 2023 by steven pressley
Driver placed my package on it's side on the hood of a 43,000 dollar vehicle. I am livid.
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June 2023 by Deborah Sorensen
They have delayed my shipment 4 days in a row. Every day they said my package was on the truck to be delivered, but it isn’t delivered.
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June 2023 by Jaclyn Mccoy
If I could give them a ZERO I would!!!!! My package was 2 days late, and when I looked on my FedEx account it said “loaded on delivery truck” around 6 am and then around 7pm it says “ not attempted to deliver, rescheduled”..I’m so irritated with this location. My item finally arrived today, the bag was ripped open and my pants came with dirt on them and in the bag!
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June 2023 by Kaylee Drawdy - Photos
If i could give 0 stars i would. Only ever have this probpem with Fedex. I have ordered from amazon, ups, usps, and all of them can find our house and deliver with no problems except fedex. For some reason fedex doesnt know howbto dobtheir job properly. Worst service ever, defenitly recommend avoiding if you can. We have had the same issued with fedex before and its very rare that they actually deliver our items on time or efficiently. Our order was supposed to be here 5/22/23 and they say they tried to deliver for 4 days and then automatically changed it to pickup. It says we werent home which we were specifically these days, i have a camera system set up and can see no delievery driver was over here, no door tags were left likebtheyre supposed to be if they actually came here. Our house isnt hard to find, its on a busy road but no way near hard. Had my husband call and the guy said they probably didnt even try to deliver and theyll get a different person the next day, we also described our house apperance and location of what its exactly between and the same response keeps happening. Very frustrating and unprofessional. Have yet to get our stuff that we ordered online thinking it would be easier tonget to us. Now going to have to waste time and gas money to go and pick up all of our belongins because fedex doesnt know how to do theor job.
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May 2023 by Joshua Swayngim
Terrible customer service. Won’t deliver to my home, won’t allow picks up from their facility. If I could forever opt out of fedex I would. Literally the worst shipping company.
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May 2023 by Josh Swayngim
Worst carrier for delivery. They have so much red tape that makes them. DO NOT HAVE THEM DELIVERY ANY KIND OF MEDICINE OR ANYTHING ON A DEADLINE!
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May 2023 by Vincent M.
What is going on with FedX?? I never have a problem from ANY Courrier entity! I honestly believe it is Laziness! Package was supposed to be here Saturday from Amazon! It's WEDS! I wish Amazon would ship their own freekin items.
