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February 2024 by Lisa Masters
If I could give no stars I would. Today they supposedly delivered my package. I was like great I will have to drive down and get it off my mailbox or out of the road. Started down the road and it was left at the road on my neighbors wood around her flowerbed. It was at the road nor near a mailbox and he knew what number it was at because they have a sign stating the number of their home. Last time it was partly in the road at my mailbox, the time before that in a ditch that my neighbor happened to pickup thinking it was trash because it was a small box of business cards. I have called each time but, just like talking to someone at the Post Office about some of their deliveries it falls on deaf ears. Train Your Drivers to quit being lazy and deliver to the dang door. UPS does, no problem. So mad right now.
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December 2023 by Steven Leder
FedEx has become extremely unreliable. Supposed to have food delivered today and never showed up. I think they are using contract drivers who don’t know the routes. Would advise folks to not ship anything time sensitive
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October 2023 by Amber Smith
This place is an absolute joke won't deliver a package waited for them to delivery a signature confirmation said they attempted and no one showed up and I called complained and fedex ground got there panties in a wad and wouldn't deliver my package at all only choice I had was to pick it up and I didn't I paid $70 to have it delivered stay away from fedex ground
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October 2023 by Kristy Stinnett
The driver was working on Longs Chapel Road in Weaverville. Driving way too fast and I was out walking. He almost hit me. I think this should be addressed. There's no reason to drive as fast as this man was driving.
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June 2023 by Clearline
After 3 undelivered Deliveries, put my package on hold as I complained about the drivers, who said they tried to deliver, then didn't. In the past drivers have dumped packages on our property, without any announcement; and many times to the wrong address.
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May 2023 by nicole bloodworth
If i could give the mills river branch negative stars i would. Absolutely horrible. Currently, i have 3 packages that have been "out for delivery" for days, one of them a week. They boldface lied to me yesterday by telling me that they had tracked my packages to a truck that was 20 mins away from my house and would be making the delivery. Total lie. My packages never showed up. I am willing to drive the hour to their location and pick up my packages myself, but no one can tell me where the packages are. This delay and misplacement of packages happens frequently and the problem arises from the MILLS RIVER distribution center solely. They are incompetent and also liars. I have never had such horrible service from a delivery company. Use UPS or the postal service if you want your packages delivered and in good condition. I had a guitar from Sweetwater delivered and it was busted. Had to send it back and wait for a replacement to be restocked. I can't state strongly enough how bad this branch is.
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May 2023 by Betsy Singleton
Left my packages at neighbors house ..she left it on my driveway..I appreciate her honesty...I just had heart surgery and I can't go chasing packages that is supposed to be delivered to my door...poor poor quality
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March 2023 by Amanda Chase
Update (3/2023):We have seen a bit of an improvement in timeliness of deliveries and general conditions of packages being delivered. I think it is important to note these things because it shows perhaps recognition of feedback received.(Previous review below)If our packages end up to our front door they are always covered in dirt. I mean it is ALWAYS a dirty box/package. And on multiple occasions in the past year (yesterday being the most recent) the delivery driver left our package elsewhere (not at our door) where only if a neighbor saw and brought to our house did we actually receive the delivery. We do not live on a road that is difficult or inaccessible. It is beyond frustrating the lack of care and service FedEx now provides, so disappointing.
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March 2023 by First Truck Parts
Our company constantly does not receive parcels, they note that they have been delivered, but in the end we do not receive anything, former convicts, thieves, fraudsters work in the company, I say this because an educated person will not do this, they note what has been delivered, but in fact nothing has been delivered, they sign up instead of us, I strongly recommend bypassing this company, because they will bring you big losses!They leave parcels prematurely at the door, they can even deliver them to another houseAt 110 Demko Lane, one of the Fedex employees lives who steals parcels, and this is a proven fact
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January 2023 by Kevin
I don’t write reviews but it’s clear this is the worst FedEx support location and some how people need to learn to avoid, change or shut down this location. I had a check that was sent with special delivery instructions (paid extra) left at a mailbox (outside of it) a quarter mile from the house. The gravel road to my front door is fully maintained and used by UPS / Propane companies regularly. This location simply chooses to take the easy way out risking your packages and not providing the service paid for. Beware
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January 2023 by Ashley Roberts
AGAIN! My package was delivered to the wrong place! These mailboxes are on the road above my road... It is also very clearly posted NOT to leave packages here, these mailboxes are in front of an abandoned house that very often has squatters and across from a homeless shelter. My package is the one that was tied to a post on a mailbox marked 21. I pay for shipping to have stuff delivered to my house! Do better! Please!!
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December 2022 by Ashley DeBruhl
Very unsatisfied with the service!!? I paid expensive shipping costs for a package that weighed 150- 200 pounds for the fedex delivery person to throw it out at the top of my dirt road NOT MY DRIVEWAY a quarter mile to half a mile away from my house!!! Have no way to haul this package nor am I able to even lift something this size! The box and packaging straps were busted and torn all to peices! Thanks for leaving my 15 year old son's birthday gift to be stolen and busted up!!??? This isn't the first time either!
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December 2022 by Felipe Korzenny
I was home and delivery trick never showed up. No record on my camera either. Driver stated nobody was here to sign. That is wrong and incorrect. There is no one to talk to. UPDATE: They said they would deliver today (two days later) and did not show up... Now they estimate a few more days. This service is really deficient. How many days do I have to stay home for a silly delivery?
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December 2022 by Carl Corning
These folks were fine but overall the company is terrible. I shipped an item with them that they gave to the wrong business. In trying to resolve the situation their answer continues to be "package was delivered to customer". I know they delivered it somewhere but not to my customer. Since the driver says "package delivered" the computer simply reiterates this over and over again. They can't find it even though it was eventually given back to them from the business that it was erroneously left at. Insurance? That would help but not to be had because of "package delivered". Never again!
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December 2022 by Jack Stephens
This FedEx location in Mills River, NC needs to be shut down immediately!!! When you track a package that goes through here you get the message that it is "out for delivery" when in reality it is maybe just sitting on a truck without a driver. There is no way to know when the delivery may actually happen. The process of the flow of items is fine up until it hits this Mills River location. This is especially bad since several of the meal delivery services, such as Hello Fresh and Butcher Block, use FedEx. That means if your order goes through this location your food may be spoiled by the time it arrives. FedEx please close this Mills River location ASAP!!!
