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January 2024 by Brian Sawin
Get the car checked out by a mechanic before you purchase. I had a great experience with them actually buying the car, and I actually really like the car...but in the nearly 3 months I've had it, I've driven it maybe 2 weeks. Initially I had a problem the weekend I brought it home, and they offered to pay for 1/4 of it...which was decent considering there was no warranty, but I should've just brought it back. Fluid was leaking from 3 different locations which I didn't spot until it was too late. Now I am over $6k in repairs with more on the way. Wish they had gone through the car better before selling it, and definitely wish I had it checked out with a third party before bringing it home, I never would've bought it.
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October 2023 by akın köseoğlu
We had just moved to America and were looking for a car. When I searched many places in and around Asheville, I found the cheapest and cleanest cars here. We bought one of the ones we liked. Justin was very helpful, we thank him very much.
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October 2023 by Mark Marazita
Justin’s the best! They have a great selection and custom service is everything to them. I’ve purchased 7 cars from there over the years
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August 2023 by Melissa Rogers
Nothing bad I can say about this dealership or the car salesman Justin. This by far has been the best car purchasing experience I ever had. First, I live in SC and the dealership is in NC. Justin held the Ford Edge for me until I got there on the weekend to test drive it and view it. Not only did I buy the Edge, my mother also purchased a vehicle herself! He waited for us to come back to NC on the following Monday to pick up the car she purchased the previous Saturday. Not only do I give this dealership 5 stars, I would 100% recommend anybody to visit this dealership if you are looking for a good, used, reliable, and top shape used vehicle. Thank you Justin for a very pleasant experience at Silver State!
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August 2023 by Cheryl Davis
Beautiful experience from the start through receiving the license plate. Love my vehicle and cannot say enough good things about this dealership and Justin! It was a pleasure!
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July 2023 by penny thompson
Car was way over Blu book value was one thing but I really like the car and would have got the car but the salesman Justin....well let's just say I left without the car and he lost a sale. I will drive a 140 miles to get same car less miles and only 16% over Blu book.
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July 2023 by lyndi martin
Silver State Imports is a great place to buy a car! I bought an Acura RDX and could not be happier!I had found the car on their website and since I work when they are open on the weekdays I was not able to see it in person. So my father went to check out the car for me and I ended up getting the car on a later date. They held the car for me till I was able to come in.Justin was really nice, helpful and understanding! I bought the car on memorial day weekend. Due to the holiday weekend the funs of the car loan I applied for was not available the day I signed papers but was available three days later along with getting the car insurance all approved. Justin was still willing to have me sign all the paperwork and hold my check till I had all the funs in. Because of that I was able to take the keys home that day. Justin texted me the day I would receive my loan funs to see if it was ok to deposit the check. I could not have ask for any nicer of a person to work with. When insurance was approved later that week I was able to bring the car home.Again Silver State Imports was a great place to buy! I recommend it to anyone looking to buy a car!
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March 2023 by Diamond Wright
So, I thought we had purchased a good van from this dealership. A week after we purchased the van I checked the fluids and they were all low or out. I had to put oil, brake fluid, antifreeze (it was completely out) and window washing fluid. So, that was never done at the car dealership. And then two weeks after that I take it in for an oil change and a tune up. The transmission needs to to be rebuilt. The brakes were so bad they had went into the rotors and that all needed to be replaced as well. So, it’s safe to say we will never buy a vehicle from this place ever again.My husband purchased the vehicle from you it’s a 2019 Ford Transit Connect.
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March 2023 by Tim D.
Something I never learned until getting into cars was how damn frustrating it is to buy them. Justin at Silver State completely subverted my expectations! I selected my car, haggled the price, and that was it. No hidden fees, no "family plans", nothing. Justin was efficient and an excellent person to work with during the test-driving and buying process, would 100% recommend if you want to avoid traditional dealer nonsense!
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October 2022 by Gregory Caplan
Silver State Imports of Asheville (in Mills River) delivered the easiest automobile purchase I've ever experienced! My wife and I drove to Silver State Imports from Charlotte to see low-mileage SUVs. Justin, Silver State Imports' salesman, made the shopping experience a no-pressure process. He invited my wife and I to test-drive two SUVs (on our own/no salesperson pressure) and bring the vehicles to a car repair shop for independent inspections. The Ford SUV best fit our needs. The price was great and the purchase was easy; maybe 15-20 minutes. We will look to Silver State Imports of Asheville for vehicle purchases in the future. Thanks Justin!
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August 2022 by caleb bayne
I'd recommend Silver State to anyone, quality cars and Justin makes the buying process easy.
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June 2022 by Danny Stidham
Was a very awesome experience. Very honest and the actual financial part took no time. Was done and out with the hour. Also through a credit Union so very low interest rate. Thank you!
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April 2022 by Caylin Paige
Justin went above and beyond with service , patience, friendliness and speed. I am so thankful that he was the one who helped me today. Thank you for your hard work! I love my new car!!!!! ? ?
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February 2022 by Camy Bryson
If I could give negative stars, I would. Back in October 2021, the car I had at the time basically fell apart. I travel a lot for work and school, so I have to have a car. My parents worked very quickly and found a 2014 Volvo XC60 at Silver State Imports. They were assured the car was in great mechanical condition and would be a safe and reliable car for me. Ever since I picked up those few months ago, it has been nothing short of a nightmare. As soon as I pulled out of the parking lot, the check engine light came on, which leads me to believe they had the light cleared off prior to reselling it so it wouldn't be front and center. I had to immediately spend over $900 on a whole set of brand new tires because the tires that were on the car were never rotated, so the car shook horribly at any speed higher than 55. Then, the car began to give the alert for "low oil". It has consistently done this every 2,000 miles almost on the dot since I have had the car, requiring me to have to pull over mid-drive and put oil in the car. I finally had the time to take it to the local Volvo dealership to have the car serviced and I now have a bill for over $8,500 to get the car to a reliable and safe place. These are all issues that have been apparent for much longer than the time I have had it and I know that Silver State had to have been at least aware of these significant mechanical issues. This is a relatively newer car that was meant to last several more years, but now I am stuck with a money pit because I was not informed of these issues. Silver State irresponsibly put me into a car that is consistently unsafe and has recurrent problems. I am so beyond upset and frustrated.
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February 2022 by Jim Cook
Was looking for an inexpensive used car and found Silver State online. Was really impressed by the reviews and checking their inventory it looked like they might have something to fit our needs.When we arrived we started wandering the lot looking for the cars we’d seen online. After a short time we saw the salesman walking our direction. He introduced himself as Justin, asked what we were looking for and whether we needed any help. We told him what we were looking for, what we’d seen online, and he pointed out a couple vehicles he thought might meet our needs, both well within our stated price range. Then he said, if you need anything or want to test drive any of them I’ll be inside or out here somewhere. And he left us to look at vehicles, no pressure.We decided on three to test drive, found Justin, and he quickly gave us the keys for the vehicles, with the requisite paperwork, etc. quickly and with no hassle. After returning from the test drives we had settled on the car we wanted. It was reasonably priced, as were all the vehicles were looked at, and we felt no need to haggle given the low price and excellent condition of the car.We asked him the total price, he quickly quoted the total cost, straightforward, no mysterious fees, or attempts to sell us anything else. We agreed to the terms and 18 minutes later we had given him a check, signed all the paperwork and were out the door with the new-to-us car.I generally hate the car buying experience. Justin and Silver State prove that it doesn’t have to be painful, that it doesn’t have to feel like you’re getting taken advantage of, and that purchasing a car can be as quick and easy as any other retail purchase.I highly recommend Silver State if you’re in the market for a used car.
