E.R. Services is a plumbing and drain service company serving the greater Charlotte area since 1997. They have over 22,500 five-star reviews from satisfied customers. The company emphasizes its team of caring professionals, from ownership to employees. They offer 24/7 service and handle all aspects of plumbing, both inside and outside the home. Customers appreciate their prompt response times, as demonstrated by a same-day service call for a gas leak. Technicians are praised for their expertise, professionalism, and clear communication. Garrett was very informative and helpful, knowledgeable, and able to explain options to help resolve the problem. Hunter was efficient and professional, on time, and answered questions, discussing options. Customers are very pleased with E. R. Plumbing as they have completed other jobs in the past and are reasonable, honest, and pleasant. Nick was prompt, efficient, quick, and cost effective. One customer highlights the company's dedication to finding solutions, even when issues are complex, like a water heater pump malfunction. Another customer commends the technician who restored their gas water heater to normal function quickly and efficiently. Technicians leave the place looking better than they found it and go out of their way to help come up with a way to fix the problem that was within budget.
Bryan was excellent. I always have a good experience with these folks. Came for one problem, solved 2.
January 2026
David is a gem! He was very knowledgeable, professional and attentive. He made sure to address all of my concerns and when asked gave his expert opinion in moving forward. He is an asset to ER Services company. He provided service that felt like family.
January 2026
Friendly and very professional. The work was done promptly and neatly.
