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October 2023 by Mark King
On 10/3/23 I went to this store for help. I was meet with we don’t have this color and I ask that they call another Sherwin Williams store to get it since this is a company account that does business with them. The manager and owner just ask me to drive to another store for help. Extremely poor service and unwelcoming environment. Will never return.
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September 2023 by Chris Fenar
If nothing else, this store is consistent. Consistently terrible, that is.Employees who can’t seem to be bothered to help anyone. Zero customer service. More interested in carrying on social conversations with coworkers and commercial customers than assisting residential customers. Poor product knowledge, and the list goes on. Every. Single. Time.I’ve given up on this location right around the corner. Always a good experience at the 1623 Matthews-Mint Hill Rd location.
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August 2023 by Cathy A.
Great experience today at Sherwin Williams in Mint Hill. Took a cabinet door in to have the paint matched for a piece of furniture that I wanted to paint, and it sure looks like a great match. Good customer service and the store is clean with large comfortable aisles, and plenty of painting supplies.
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August 2023 by Pavo F
Drove 30 mins and their hours aren’t what’s posted online. They have different hours posted as “temporary” but they span 7 months. Not very temporary, update your hours to not waste people’s time.
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July 2023 by Transformation Builders LLC
Quick service and got what we needed.
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May 2023 by Susan Migdal
The staff at the Mint Hill location are great! Friendly, knowledgeable and extremely helpful. Richard assisted me with my paint and getting the correct primer for the job. I called the store early before visiting to be sure they had the paint I was looking for, Guadalupe answered and was nice in answering all my questions. This will be my go to store for all my paint needs. Thank you Mint Hill staff for being so nice and kind!
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September 2022 by Deven Dickerson
Always helpful. They can point you in the right direction and set you up for success if you communicate your project with them.
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August 2022 by Reese Durham
The young lady that works in the store provided top notch service today. Thanks
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March 2022 by Anna Rivera
Nice store, there was a young tall gentleman that helped me out super quickly when i was in with my baby and struggling a bit. He helped me load the paint into the car as well which was really nice! Thank you
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December 2021 by Jeanie Christenbury
My daughter came into the Mint Hill store Saturday December 18. At first it seemed no one was there. A female employee finally appeared. My daughter asked if they could match a paint sample she had and was told no we don’t do that. We can’t help you. Have a nice day. I just spoke with an employee there who told me they DO have that capability ????Guess they don’t mind losing business since they’ve lost ours.
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October 2021 by Harvey Miles
9/29/21...I ran out of SW porch n deck enamel latex. I had used up 2 gallons and was half way thru. The guy in charge said we dont have any.I asked about other stores..The guy told me that SW didn't make that anymore. He never offered to make me some. I stepped out of the store and called Eastway Paints in Charlotte ,told them the story and they said bring the can and I will mix you some...so I did.
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June 2021 by Joseph walker
My family and I rushed over to the mint Hill Sherwin-Williams store in Brighton Park expecting them to be open until the 7:00 p.m. time that's on the website as well as on the door We arrived with 5 minutes to spare along with following their guidelines of wearing a mask however this facility was closed. Not only that but why have store hours if you are not going to follow them.
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May 2021 by Larry Bumgarner
Service has been avoided in training these folks.
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May 2021 by Camilla Stutts
When I go to this store I know that I'm going to get the help I need and things will be explained to me clearly.
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April 2021 by Rob Taylor
Convenient location and courteous, professional staff.
