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July 2024 by Kinsley McLean
Horrible customer service. I was waiting at the fragrance section to purchase perfume, pressed the button for assistance and 10 minutes later an employee walks over and was very rude to me, told me to go wait in line on the other side of the store because she has customers and proceeded to roll her eyes and give me attitude. I would have no problem doing that had you addressed me a little more politely. If you have customers why even walk all the way over just to tell me that, you’re making them wait even longer and couldn’t grab a perfume that was right in front of you while you were already standing there? I can’t stand rude customer service. This was at 7pm 7/11/24
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June 2024 by Tracey Wallace
This is the worst Walgreens I’ve ever had to use. I just had a kidney transplant two weeks ago. My doctor prescribed my medicine. They never called and told me that they did not have enough to fill it so when I called she says, and her name is spelled MICHAL well she says I don’t know if I will have it Tuesday or Wednesday. Then she said we have a lot of people on this medicine. I politely told her I don’t care about other people I care about me and she should’ve been caring about me and then talking to me about other people, then she comes out and says well I can give you what I have. I said you should’ve started the conversation off like that. She says you know what I think we need to start all over again and she stuck me on hold call supervisor she says the supervisor is not gonna do anything but tell me to help you I said, but I don’t wanna speak to you any longer. You’re rude you’re nasty. You don’t care about your patience. I said so give me someone else so at this time, I’m writing to the head of Walgreens and making a complaint against her and I’m moving all my medicines back to Harris Teeter so I would never go there .
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April 2024 by Doug B
Recently moved to area and decided to fill first prescription at closest Walgreens. Drop off was 5:30p and ( assistants or pharmacist) said I would receive a text that evening when ready. I had enrolled in the text feature but never received notification. Picked up prescription the next day and they didn’t even update my new address nor did they honor the GoodRx pricing I specifically asked about when I dropped of my prescription. Save yourself frustration, try elsewhere.
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February 2024 by Iris Smith
Emily is always friendly, respectful, and knowledgeable
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December 2023 by Tyler Fiorenza
Different problem every time you visit. Whether it’s not having prescriptions ready or not communicating with customers when something is unable to be filled. I would give less than 1 star if I could. Avoid this pharmacy if all cost. You will get a headache and no prescription.
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July 2023 by Bill M
Everyone at the pharmacy was super helpful.
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July 2023 by Taylor Belcher
It's walgreens
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July 2023 by Fran Sniatecki
IKE AT THE WALGREENS AT IDLEWILD AND 51 WAS EXTREMELY HELPFUL IN GETTING A PHOTO MADE
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February 2023 by Calico J.
No problems. No issues. That's why 5 stars. Convenient place to do FedExreturns. From Lawyers Road you cannot make a left turn into Walgreens but instead have to go through the light, make the left onto Lebanon and then make another immediate left into Walgreens. There is a concrete divider on the road - you may be able to go over it w/a Jeep. However you can exit back onto Lawyers Road from the parking lot. I blame this no on Walgreens but on the God-awful road system in Mint Hill and Charlotte in general.
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January 2023 by Jennifer Montgomery
Worst pharmacy and customer service.There is always an issue with my prescription and the staff is not helpful or professional.
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January 2023 by Nonna Mimimama (Mimimama)
These folks always listen carefully to what we sayand respond respectfully and with efficiency.
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December 2022 by Janet Barker
You have all these things listed to help you get through Walgreens quickly. About a week ago, I tried 2 or 3, and there was nothing handled quickly. I already had an Rx there so I ordered a few more things to pick up. You advertise that all the items can be picked up at the window. Walgreen's window was not available that day due to some work being done. I then went around front to park. I wasn't sure what to do so I finally got out and went in. (Oh I had used the pay before u go feature also) so I go in, they give me my order, but then tell me I have to go to the pharmacy for meds. This was all hard on me as I have a bad back. I get to the pharmacy, and tell them that I already paid for everything. Well, no one knew what to do with this information. I really couldn't believe it. I stood forever while they decided what to do. Finally a meeting of the minds, they decided what they would do....nothing was fast or smooth about any of it, but that happens quite often.
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October 2022 by Theresa Pett
Why does Walgreens charge double for all items in their stores? I plan on reporting for price gouging, their prices have always been high but are now just insulting. Will never shop at one again.
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September 2022 by Carol Frohman
There was easy parking. The store was very clean. I had to talk to the pharmacist about 2 prescriptions. She was very friendly and helpful. She was going to handle the situation I told her about.
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July 2022 by Taylor H
Longest hold & wait times I’ve ever seen
