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July 2023 by Angel Parrish
Jessica is always so nice and I love how she always knows me. This is refreshing since they no longer have a window for the drive through, so i always go in for the personable experience Hate that that was taken away. But Jessica makes it better.
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May 2023 by Diane Bullard
I came into the branch for a Shared Branch transaction while I was traveling through town. I had never done that before and the staff was very helpful and quick. I can only hope it is that easy everywhere I go!
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May 2023 by Heather Scherer
Loving the new building! Amazing staff that is so friendly and quick to help!Jessica's a bright smile makes my errands a joy to run.
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September 2022 by Valerie Scott
Y'all need better help . Drive thru is terrible.Wait all the time Make mistakes
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July 2022 by Candie Whitaker
Great tellers always helpful
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July 2021 by devin wooling
Excellent service! Best customer service experience I have ever had. Michael Williams went above and beyond to assist me. I would recommend Allegacy in Mocksville to everyone!
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May 2021 by Stephanie Speer
It’s very difficult to do banking business if you are only open to the public 1-4 daily. I’m very dissatisfied with the service and not having access to a person. I realize times are changing and online banking is the way of the future but for those of us that need operation hours to actually speak to a person I’m very disappointed in Allegacy. Changing Banks ASAP.
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April 2021 by kamRT
Started out great but the relationship is going down fast. Impolite staff, the notary proceeded to hold me up to read my entire document, all he should of been concerned with was the signature and my identity verification. I am making the move and taking my 5 figure balance with me. The lines at one drive through and how slow each transaction taking 20 minutes.
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March 2021 by Josh Warren
Went out of my way and they wouldn't help
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January 2020 by Heather Curtis
The teller was nice.. But put my deposit into someone else's account!
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September 2019 by Grant Lakey
I've been banking here since they were the Ingesoll-Rand credit union, they've always been nice and did their jobs well, everyone knows ya on a first name basis kinda place.... But, I would just like to say, this new bunch they have out at the Mocksville location are an absolute nightmare to deal with.... I am very disappointed in the TERRIBLE CUSTOMER SERVICE I received there today..... of course they're not all terrible, just the fruitcake in the drive thru who blamed his actions on the branch manager which shouldn't have had any issues with my transaction. I have made countless similar transactions in the past with 0 issues, but instead, the inconvenience cost me at least a couple hours dealing with what SHOULD HAVE BEEN a 5 minute Transaction....
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August 2019 by Cielo Lascano
Spoke with Leslie. Who was very impatient and rude. She was very short with us the entire time on the phone, and made no effort to explain the things we didn’t understand.
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August 2019 by Cameron janusz
was very pleased with my experiance
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June 2019 by Emily Parker
Teller refused to order a checkbook for me and gave me an attitude- told me to "go to Walmart", then lied and said he ordered me one. Still haven't received anything- had to go through corporate, and it was cheaper than the teller had told me. It was a waste of my time to even try to give this location some business.
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November 2018 by James nelson
Incompetent tellers, systems unable to process deposits, waste of time.
