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November 2023 by Wesley Brame
We ordered a dining room set from here we had a great experience dealing with Michele and Reggie had delivered the dining room set this morning and had it all put together in about 2 minutes. Both were very professional. Thank you again.
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November 2023 by Danno King 22
Kim the salesperson is awesome, and Reggie the delivery man is awesome as well 10/10 recommended
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December 2022 by Leigh Poole
Aaron Lawrence is the man to see. Very friendly and very knowledgeable when it comes to the furniture you wish to purchase.
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July 2022 by Misty Ratliff
Do not bye from them. The service is terrible if it breaks they give you a run around ro fix it... poor customer service
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May 2022 by tufffordman84
Best delivery service I remember the one guy Justin worked at the Salisbury store couple years ago he knows what he is doing and how to do the delivery and he has good customer service an cares about the customer I would recommend him for a delivery anytime
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April 2022 by Omari Mata
Don’t come here if you want to purchase anything! My experience was awful my sales associate (if you can call her that) was too busy taking care of her two children. Not only that her boyfriend was also there watching TV with his feet propped up on the ottoman! This is not a place to spend your hard earned money
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February 2022 by Lisa Clodfelter
People are amazing from store service to delivery drivers to calling customer service. Beautiful furniture solid well made they have a beautiful and comfortable sets of mattresses all wonderful quality we been dealing with them couple years or better all around great place to do business
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November 2021 by Chantelle Williams
No one was rude but they refused to give a discount on a used floor model chair and then they charge for delivery so we loaded up the chair ourselves with some assistance out of the store. As a older women the experience was no different then you would get shopping at any other store and it might have been cheaper at another. . No I wouldn’t recommend to anyone thinking of a quick purchase. I honestly don’t think the quality or service was anything that warranted the price tag. I won’t be back it was just convenient today.
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June 2021 by Sherri Talbert
I love this store and the staff. I gave 5 stars for THAT. I am a little upset that ive been a customer since 2014 and have to put 50% down still.... Ive got a high limit as well. Shows I pay my stuff and everything. But another customer gets 10% down deal? Thats kinda messed up you guys. I do not blame the store as i know its corporate... Fix it.
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April 2021 by jerome chambers
When my order came it wasn’t together. I had to wait days apart til my order came. When it got here it wasn’t the rite order and parts was missing. When I called the store to let them know it wasn’t rite. They didn’t even order what I needed. So I had to go order it plus pay more money to get what I needed. Next time will shop somewhere else.
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October 2020 by Wendy Booe Hayes
Who is the owner of the local Badcock store in Davie? Seems when they damage your front door they will want to get a cheap door and have the delivery guys who damaged it install the new door. This is not how customer service is done.
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October 2020 by Anna Heller
Customer service was good. Quality of furniture is not. After only 6 months the seam came apart on love seat. Call store in mocksville told they could do nothing cause did not buy warranty. They told us when bought this almost 2000. Furniture that it had a year warranty and since our last furniture set lasted 15 years raising 4 children we felt extended warranty would not be needed. We need a new set already and will be traveling to winston or statesville to buy. If you want to be lied to and be treated very rudely if you need a repair then buy from Badcock. They have lost alot of business just with our friends and family. Buyer beware
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August 2020 by Judy Byrd
I was greeted immediately. Felt very comfortable here & all questions were answered. Best shopping experience I have had in long time. I wish I could receive this kind of treatment at every store. Wonderful experience. People working there made my day. ?
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August 2020 by Kathy Hustus
I needed to replace my washer and dryer. I went in, picked out the set that I wanted and we got it financed ASAP. Great set of appliances. The staff was courteous and more than helpful.
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July 2020 by Shonna Brannon
Excellent Customer Service
