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July 2025 by Steven Frye
Great deal, and great people. Customer Service was great!!
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March 2025 by Serenity Davis
store representative was carlos, amazing customer service! he worked so well with us and truly had such a good attitude! our experience working with carlos was amazing and i will definitely be coming back!! and he has been so patient!!
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February 2025 by Alyssa M
I came here to switch from Verizon to boost mobile, John was very welcoming and pleasant to work with through the switch, he made it such an easy process and I got a very good plan along with it. I 100% recommend coming here, john was very friendly and understanding unlike some other phone store employees
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December 2024 by Carol Snyder
Came in today to fixed a issue on my phone the nice lady there Perla was Abel to show me plans and even received a new phone by switching from cricket I truly recommend every one to come visit her and receive a free phone she's truly a angel
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June 2024 by Patience Davis
If I could put zero stars I would, I went to boost to get a phone today at 6:04 and they had a sign that said “went to get food” waiter for 30 minutes then finally went next door to the arcade place and they proceeded to tell me that boost has not been open all day! What’s the point of having a boost mobile in Mocksville if it isn’t going to be ran correctly.
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March 2024 by Jacqueline Stevenson
The lady is no help! Couldn't get her from behind the desk to help find a phone case which was in no order! She just points and says check in the middle area. Worst customer service ever out of Boost Mobile!
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May 2023 by Patricia Otero
I had to wait almost 40 minutes for help and service, no phones available to look at to buy . Needs new everything.
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April 2023 by Terry Akers
Boost mobile is the best in the business it was a pleasure dealing with Perla she is amazing
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April 2022 by Corey Dowell
Boost mobile in mocksville North Carolina,I had the best customer service!! Thanks to TI TI !! Had me in and out within minutes! ?
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March 2022 by Kay Cardwell
Very helpful I been telling people go to boost I recommend it
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December 2021 by Tim Harris
Horrible customer service here. A week ago a bought a Samsung Galaxy A32 from boost and have not been able to receive text messages. I have been back and forth SEVERAL times on the phone with Boost and Samsung to fix the problem to no avail. I called a tech phone service center that Samsung finally suggested and they immediately said it is a faulty SIMS card and I should go to my provider Boost, have them put in a new SIMS card and it should be quick and easy. Well, the 'manager' so she says, (today on Saturday) who would NOT give me her name after being asked MANY times tells me that I have 'expanded' service and she is not able to do so. She continues to argue with me bobbing her head as I continue to state my case. A week is a long time to have a NEW phone and not be able to text. I finally have a possible solution and refused to be helped.I leave the Mocksville Boost and go to the Jonestown Rd. Boost in Winston-Salem. The manager there Ariel Adams (who TOLD me her name) was A+. I told her what I have been dealing with this week and what the phone tech said to do. She immediately went about putting in a new SIMS card with no problems or excuses and was as friendly as could be. Then my text messages FINALLY worked!Stay away from the Mocksville Boost!
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September 2021 by Marsha Graves
I had your store replace my sim card due to Boost being bought out. I later noticed that I was unable to send pictures by text. I tried on 3 different attempts to go back to store and the door was locked. I tried calling the store and left a message and no return call. I drove to a neighboring store in Salisbury and the young lady tried to fix it but was unable. She called customer service and the customer service told her to give it 24-72 hours. So we will update after this time.
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July 2021 by Alex Castillo
Great customer service. Easy as 123.
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June 2021 by Amy Lilly
Love my new phone! Great deal!
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April 2021 by LORIE SOWELLS
Never open! Sign says open, internet says open but nobody is ever there! Stop waisting our time Boost
