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March 2024 by Jacqueline Stevenson
The lady is no help! Couldn't get her from behind the desk to help find a phone case which was in no order! She just points and says check in the middle area. Worst customer service ever out of Boost Mobile!
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May 2023 by Patricia Otero
I had to wait almost 40 minutes for help and service, no phones available to look at to buy . Needs new everything.
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April 2023 by Terry Akers
Boost mobile is the best in the business it was a pleasure dealing with Perla she is amazing
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April 2022 by Corey Dowell
Boost mobile in mocksville North Carolina,I had the best customer service!! Thanks to TI TI !! Had me in and out within minutes! ?
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March 2022 by Kay Cardwell
Very helpful I been telling people go to boost I recommend it
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December 2021 by Tim Harris
Horrible customer service here. A week ago a bought a Samsung Galaxy A32 from boost and have not been able to receive text messages. I have been back and forth SEVERAL times on the phone with Boost and Samsung to fix the problem to no avail. I called a tech phone service center that Samsung finally suggested and they immediately said it is a faulty SIMS card and I should go to my provider Boost, have them put in a new SIMS card and it should be quick and easy. Well, the 'manager' so she says, (today on Saturday) who would NOT give me her name after being asked MANY times tells me that I have 'expanded' service and she is not able to do so. She continues to argue with me bobbing her head as I continue to state my case. A week is a long time to have a NEW phone and not be able to text. I finally have a possible solution and refused to be helped.I leave the Mocksville Boost and go to the Jonestown Rd. Boost in Winston-Salem. The manager there Ariel Adams (who TOLD me her name) was A+. I told her what I have been dealing with this week and what the phone tech said to do. She immediately went about putting in a new SIMS card with no problems or excuses and was as friendly as could be. Then my text messages FINALLY worked!Stay away from the Mocksville Boost!
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September 2021 by Marsha Graves
I had your store replace my sim card due to Boost being bought out. I later noticed that I was unable to send pictures by text. I tried on 3 different attempts to go back to store and the door was locked. I tried calling the store and left a message and no return call. I drove to a neighboring store in Salisbury and the young lady tried to fix it but was unable. She called customer service and the customer service told her to give it 24-72 hours. So we will update after this time.
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July 2021 by Alex Castillo
Great customer service. Easy as 123.
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June 2021 by Amy Lilly
Love my new phone! Great deal!
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April 2021 by LORIE SOWELLS
Never open! Sign says open, internet says open but nobody is ever there! Stop waisting our time Boost
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March 2021 by Craig Wiand
Nice store good service people always try and help you with your problems can't complain
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March 2021 by Lizbeth Garcia
UPDATEJust to let you all know, the store hours are currently Monday-Saturday from 10am-7pmSunday from 12:00pm-5:00pm
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March 2021 by Travis Casstevens
I just left this boost store at 6 55 pm on here it clearly says 8 pm an called before going an the lady said 8 pm just like it said when my wife went in to this poorly run shack the same lady said that there 10 mins from closing how can a place so poorly ran stay in business an also the lady had some of her friends in there just hanging out an made up a lie to to get her to leave the store
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March 2021 by Debbie Harris
Service rep isnt very friendly
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March 2021 by James Osborne
Its ok
