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February 2024 by Nathaniel Moody
THIS PLACE IS RIDICULOUS! TOOK our VEHICLE THERE TO GET OIL AND AIR FILTER CHANGED, TECHNICIAN ASKED IF WE WANTED THE ANTIFREEZE TOPPED OFFCASUE IT APPEARED TO BE A LITTLE LOW AND WE SAID CLEARLY NO WE DID NOT THAT WE WOULD DO THAT OURSELVES, WE WERE STILL CHARGED $6.99 AFTER WE STATED WE DID NOT WANT THE ANTIFREEZE TOP OFF! WELL AFTER BEING THERE ALMOST AN HOUR AND A HALF WE SPEND $140 ( EVEN WITH A $20 OFF COUPON THEY GAVE US FOR HAVING TO WAIT SO LONG STILL DOESNT MITIGATE THE FACT THAT WE WERE CHARGED FOR A SERVICE WE DID NOT AUTHORIZE!) THEY ALSO HAD TO FIGURE OUT HOW MANY QUARTS OF OIL THE CAR HELD WHICH TOOK A LOT OF GOING BACK AND FORTH. WE FINALLY WERE ABLE TO LEAVE. ITS RIDICULOUS YOU CANT JUST GO IN SOMEWHERE WITHOUT SOMEONE TRYING TO UPCHARGE YOU ON ADDITIONAL SERVICES THAT YOU DONT NEED OR DIDNT ORIGINALLY INQUIRE ABOUT AND STILL GETTING CHARGED A FEE FOR SOMTHING YOU PLAINLY TOLD THEM NOT TO DO! GO SOMEWHERE ELSE AND SAVE SOME MONEY BECAUSE THIS PLACE IS A RIPOFF!
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February 2024 by Bill H
Very pleasant and fairly quick service. Will be back.
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February 2024 by Tim Artz,sr
I took my wife truck for an inspection and didn't have to wait long for them to get to it . The team work together to get it done fast . I WAS VERY SATISFIED WITH THERE Professionasm
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January 2024 by Cherie
Got the job done
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December 2023 by Kyle B.
Pretty much exclusively come here for inspections because the team is fast with it. Today I came in and saw a long line of cars and sighed. They told me it'd be about an hour but ended up taking half of that and it was out of the door. Only reason I'm not putting 5 stars is because every time for the last several weeks that I've driven by (besides today) there was a sign outside that said no inspections today.
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October 2023 by Thomas Lowe
Terrible customer serviceServices: Air & cabin filter replacement
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October 2023 by Wendy Snowden
Fantastic, friendly service!!
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September 2023 by David B.
I want to give a big shout out to the crew at the Mocksville Jiffy Lube. They took what could've been a total disaster for my trip and turning around for me able to find me a mechanic outside of their scope of work they could repair my particular problem with my 2012 Chevy Silverado Duramax diesel, the store manager at the branch was very thoughtful and willing to go the extra mile to make sure that I was satisfied customer thank you all once again, Jiffy Lube customer for life
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August 2023 by Tina Fann
Nice folks! Fast service!
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June 2023 by Vickie Miller
Great for quick oil changes
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June 2023 by Joyce Johnson
very efficientService: Oil change
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May 2023 by Danielle Swicegood
Wow! This place is truly "red carpet treatment"! I had never been there before yesterday, when I pulled in (without an appointment) to ask about car inspections. As I was in my car trying to figure out if they did this service, a woman quickly came out to greet me. Her name was Emma, and she asked how she could help. I let her know, to which she said, " absolutely, we do inspections. It may be about 30 minutes as there are some cars before you. You can wait here, or in our waiting area". She was very nice, and enthusiastic (rare to find these days). She then said, "if you want to wait inside, go ahead and leave you car here and we will take care of it".She showed me where to go. In no time at all, they were pulling my car into the shop to inspect it! It may have taken all of 10-15 minutes. She came to let me know it was ready. I asked "if they check the tire pressure during this service", and she let me know that they did not. However, she then kindly offered to do so. Wow!This place was clean, kind, efficient, and I am so pleased! Jiffy Lube, please commend your employees here and let them know that they are doing an excellent job!!!
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May 2023 by Kathleen Deringer
Wow! This place is truly "red carpet treatment"! I had never been there before yesterday, when I pulled in (without an appointment) to ask about car inspections. As I was in my car trying to figure out if they did this service, a woman quickly came out to greet me. Her name was Emma, and she asked how she could help. I let her know, to which she said, " absolutely, we do inspections. It may be about 30 minutes as there are some cars before you. You can wait here, or in our waiting area". She was very nice, and enthusiastic (rare to find these days). She then said, "if you want to wait inside, go ahead and leave you car here and we will take care of it".She showed me where to go. In no time at all, they were pulling my car into the shop to inspect it! It may have taken all of 10-15 minutes. She came to let me know it was ready. I asked "if they check the tire pressure during this service", and she let me know that they did not. However, she then kindly offered to do so. Wow!This place was clean, kind, efficient, and I am so pleased! Jiffy Lube, please commend your employees here and let them know that they are doing an excellent job!!!
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May 2023 by Austin Rabon
Have came here multiple times for an oil change and it seems as their prices have increased every time I’ve come. $100+ for a oil change is RIDICULOUS. They are also severely understaffed. 4pm on a Monday afternoon just me and another car getting an oil change took them over an hour before they even started on my vehicle. Will 100% not be coming backService: Oil change
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May 2023 by Walter Robb
The young lady who helped me with the car was so very professional and helpful!!!!Services: Oil change
