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April 2022 by Kyle B.
I was having an issue paying a bill from my bank account so I went to talk to someone in person. Any time I've been here I'm always helped very quickly, including this visit. The teller was able to give me a few different options on how I could resolve the issue and then set me up with someone in the back to put the plan in motion. They all were very friendly, efficient, and answered all of my questions. They turned what I figured would be at least an hour ordeal into a 20 minute visit.
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September 2021 by B E
I have nothing but good things to say about our experience with the Mocksville SECU and our interactions with Sarah Elder. She helped guide us through the process of securing funds for building a new home. She was very knowledgeable regarding all the laws, permits etc. She took great care to protect our interest and privacy throughout the process and she did so professionally and compassionately. Sometimes the news wasn’t what we hoped to hear but she was able to offer alternatives that worked for us. I will be returning to her for all my future financial needs.
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August 2021 by Ashton Swaim
My wife and I are first time homebuyers, we originally had a great mortgage officer in our corner but the bank said there was a conflict of interest. We got stuck with Sarah Elder. She was very condescending, rude, treated my wife and I like we were in the real estate business for years, horrible communication skills, refused to work with our real estate agent and our insurance provider. I pray that no one who is purchasing thier first home gets stuck with her.
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May 2021 by anita york
I had the best banking experience ever on Wednesday April 21st. Taylor was very helpful and kind! I had lots of questions and she answered them all with no hesitation. Thank you Taylor.
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April 2021 by Alex Castillo
Great financial institution. Great service. Great people. Very pleased with their banking. Been a member for about 5 years.
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May 2020 by Tania
I have been a member at this branch for years and everyone here is so nice and helpful. Thank you!
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August 2019 by Enrique Gonzalez
This was my first time coming to this branch I was very pleased they made my loan process easy
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April 2019 by Stephen Horney
Linda really helped me and I appreciate her service!
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September 2018 by DeAnna Spencer
I love this place and the ladies that work here! They are so courteous and patient. they take their time, and try to help in every way possible with working with you. I have been in the process of trading my current vehicle, and everyone i have spoken with has made this process so much more easier than i could have imagined! Everyone know how car buying is. Without these ladies I would be pulling my hair out by now. Thank you all so much for kindness and patience. It means the world!
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September 2018 by Lauren Goodson
This branch is so wonderful, especially Jenny in the mortgage department. She is absolutely wonderful!
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April 2016 by Natalie Smith
They always will help you in every way