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January 2024 by Ash Bailey
Unfortunaly I have to give it a star to post this. Terrible and very offensive workers in the Pharmacy. 2 months in a row they messed my medications up. Worker named Lori was extremely unknowledgeable, unprofessional even said that she didnt care and was confrontational. Even went as far as threatening me by saying " I'll be out at my car soon". I really do not understand how or why this is allowed to happen in this store. This store needs a complete clean sweep of its employees especially "LORI" and replaced with better more knowledgeable professional employees.
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December 2023 by Joel Darnall
Pharmacy dept is closed and may not open till next year, per clerk. This Walgreens used to be very good but has declined in recent months. Now no pharmaceutical service, period. A glorified quickie mart.
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December 2023 by Tabitha Hicks
I have never ever received such poor customer service. The pharmacy is a joke. And no one is professional at all. Please safe yourself the headache and choose a more professional pharmacy. It’s a shame that this pharmacy is even allowed to operate. Shameful.
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November 2023 by Patty Krasienko
Brooke hung up on me after sitting on hold for over 2 hours tonight. Taking my business down the street. This place has gotten so bad.
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October 2023 by Jer
The worst Walgreens I have ever been to. Several times I have requested refills on my meds and I have been told they will have them filled. I would go to get them and will be told they are not filled or they do not have the meds in stock. I have waited 2 to 3 days to get my refills. Their explanation would be we have been busy.To busy for 2 days to fill 1 prescription?. I am feed up with this place.
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July 2023 by David Jones
7/25/23 I've been waiting for my prescriptions for 3 days and they've been rude and uncaring every time we've talked with them!! I will be taking my business elsewhere
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July 2023 by Andy Jenkins
Went to the store and they told me give them 30 minutes and they would have the medicine ready for my 4-year-old little girl. I gave them 45 minutes before I went back to ask. Then they tell me with an attitude its going to be 45 more minutes come back then. The woman at the window has the worst attitude I've ever seen in my entire life. I will never use this Walgreens again. I would recommend using Foster drug. 15 minutes the prescription was ready and they are a lot nicer
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July 2023 by Heather Doby
Worst Walgreens pharmacy of all time. They are incredibly rude, incredibly unprofessional and sorriest service. The only thing they go out of their way for is to make sure that you are fully aware that they couldn't care less about their customers in any way shape or form. They're beyond ridiculous!
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June 2023 by Shelli Smith
My doctor called in my prescription after leaving the hospital for hernia surgery. We arrived about 40 minutes later, about 8pm. They said my prescription was not ready, they'd call when it was ready. My wife takes me home and goes back to pick up my prescription, it still not ready and won't be until the next day. The lady was told twice that I had just been released from the hospital. That had no effect whatsoever, therefore I was with no mediation through my first night out of surgery. Walgreens WILL NOT get any more business from me!
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May 2023 by Dianne Losey
Ways get my prescriptions here. But lately there is some confusion in the pharmacy. They need more informed people working there.
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March 2023 by Christina Lucas
I have only used Wal Greens Pharmacy but after today..never again. Went through the pharmacy line and the lady was extremely rude and unprofessional. Told me I didn’t have active insurance which is untrue. We did have a new insurance card that she didn’t even want to look at. I told her I would pay for it out of pocket because my daughter desperately needed her medication. She told me I couldn’t afford it which was extremely rude. I finally went back to our Doctors office who told me they had multiple issues with Wal greens pharmacy and suggested other pharmacies. Had our medication filled else where and they never had a issue with our insurance. Go figure.
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December 2022 by Alyssa Dittner
World's slowest pharmacy! Time after time I have to wait in line for 20 minutes plus for them to find my prescription! A prescription that has already been ready for a few days or a few hours. They are absolutely never in a hurry or mindful of other people's time. The dread going to this pharmacy.Had a prescription sent over for an antibiotic no phone call or anything saying that it was on back order. Called the pharmacy and they told me to call the doctor's office telling them that they didn't have it. I used to work at a Walgreens and it was always the job of the pharmacist or the pharmacy tech to call the providers office and ask for something different.
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December 2022 by Julia Burton
Sent me an email saying prescription was ready. Waited in line 30 minutes just to be told it was not ready that I had to go back to the end of the line and wait another 30 minutes or wait till tomorrow. It was just a pre packaged box that could have been handed to me. Poor customer service!!!
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December 2022 by Brittany Smith
Needed an emergency refill. Pharmacists wouldn’t do it, stating that our doctor put a note that they couldn’t without a doctors visit. Completely made up and not the first time we’ve had trouble with this pharmacy. Now driving to Winston Walgreens for no reason other than mocksville pharmacists suck. Our doctor didn’t deny the emergency refill and wouldn’t because it’s for blood pressure. Stupid. Infuriating. Just shut down the whole Walgreens in mocksville. Useless.
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October 2022 by Miranda Moreau
I made appts online for my family to get flu shots. I had to cancel my 2 children’s appt bc they weren’t feeling good. My husband gets there and they say they can’t do it bc they are behind on prescriptions. I get them being busy but a phone call or email would of been nice since my husband did get off work early so he could be there in time….I did the right thing by making an appt and the ones I couldn’t keep due to my kids being sick I canceled well in advance. Freaking ridiculous ?