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March 2024 by Dizzi Dee
The work was on point, and the vehicle came back Superior! I highly recommend this body repair shop!
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March 2024 by ryan miller
They kept me updated through ever step and they were very professional and on time as scheduled.
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March 2024 by NC Noodle Bar
Body work and painting was exceptional.Service: Painting
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March 2024 by ivonne lazo
The service and attention was clear, fast and respectful, I felt in good hands, this being my first time dealing with this situation that someone hit my car, thank you, I really appreciate your attention
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March 2024 by Curtis Perry
The body work we had done left our car looking like new after being rear-ended. John kept us updated through the whole process and our car was returned a couple of weeks ahead of schedule. I would use this repair so again.
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March 2024 by Maine C
Took my car to this location instead of the one closer to my house because of the customer service - from the time I called to schedule an appt to the time my daughter’s car was ready for pick up - they were professional and was very helpful. They were very easy to work with and kept me up-to-date with my car status from dropping it off to ordering the parts and process of getting it fixed. The staff was friendly and answered any questions we had. They were timely and professional, got my daughter’s car rear bumper looking great!
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March 2024 by Alfred Howard
Very professional top notch service will recommend this shop to anyone!
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March 2024 by carol vails
They kept me informed via text and detailed my car. It was a great experience!
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January 2024 by Daniel Bryant
Additional Update: The manager took care of the issue and the tech spent a LOT of time fixing the blind-spot monitoring. Issues happen and all you can ask is that the business takes care of it. The team here is great and worked to resolve. Thanks!John and team at this Caliber were great. They got me in quicker than others in the area and communicated great throughout. I can't speak to pricing because it was through insurance, but the car looks great. And they cleaned it up well also!
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January 2024 by Michelle Brown
The customer service and care was impeccable!! I was updated almost daily from start to finish. My car was ready for pick up the day they estimated it will be done!I highly recommend this place! Thank you Stephen and the rest of the staff!
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January 2024 by C Sal
I had Stephen work on my 2019 Audi Q5 they did an amazing job, kept me informed. Best part about this location is that they have an Audi Technican I felt very comfortable knowing they have someone who is certified on Audi!
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December 2023 by Samantha Sanderson
John Z. was fantastic. He and his team took great care of my car during repairs. Fixed everything that was wrong, ensured their work was completed as desired, and kept me updated constantly along the way.The experience with working with John Z. and team was fantastic. I highly recommend Caliber Collision on HWY74 for any of your needs!
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December 2023 by Lindsey Gallagher
Had to have some body work done. I’ve used Caliber once in the past and was glad to use them again. They were very clear and upfront about what to expect. Communication was consistent and like clockwork throughout the process. John was great. Work done was fantastic and ready a week before they initially had planned.
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December 2023 by Ashley Quick
Caliber Collision only got 5 stars because I couldn’t leave more. This place went above and beyond when repairing my car. They got me in within a couple of days of contacting them, where other places were weeks even months, and they also had it finished within a timely manner. The staff were very friendly and I was updated along the way with texts almost daily. I was completely surprised when I picked it up and noticed that not only did they do an awesome job on the repairs but my vehicle was also cleaned inside and out. Highly recommend them!!
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November 2023 by Cassandra Rollins
This location of Caliber Collision is a hidden gem! Located right off Hwy 74 not far from Rocky River Road and easy to get to. Waiting room is clean and comfortable, coffee and water are available. Staff is friendly and prompt to acknowledge and assist. I was kept well informed as my vehicle worked through the repair process. Vehicle was returned pretty quickly - 2 weeks to the day and quality of work was top notch. I was thoroughly pleased and my expectations exceeded with my experience at this Caliber location.Services: Painting