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July 2023 by SupremeDev “DEVMADEIT”
The customer service in store was very kind and helped me with recommendations.
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May 2023 by Marsha Bailey
Friendly staff. Same stock items missing that usually are out of stock at other stores. Pleasant place with some variety.
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April 2023 by Nico McClure
These people are always so sweet every time I go Last trip I went and a young male helped me find the perfect gift for my mother, searched around the whole store to find what I was looking for! The customer service is always top tier. The only complaint would be that sometimes they are out of things but for retail, they are really good with their stock compared to other stores. ?❤️
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February 2023 by Dien Post
Bath and body works in Monroe Crossing Mall has a very knowledgeable team. The store is clean and well stocked. My favorite place for body care and home fragrances.
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November 2022 by Harvey Miller
Nice store and helpful service
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October 2022 by April Hunt
They rarely have the good sale items in store...which makes it really inconvenient and more costly to have to order online and pay for shipping. The employees at the one in the mall are all kind and vert helpful
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September 2022 by Blake Talley
If you are familiar with Bath &Body works then you love them!
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September 2022 by Joseph King
Went with my wife since their 3 wick candles are on sale ( $26.50 normally, but $10.00 off ). Plus I needed to get some more cologneWas surprised to find out that they no longer carry Clear Horizon men's cologne, nor body spray.So I went with The mineral and sea salt. Honestly, Iike the way it smells better than I did the Clear Horizon. Got to the counter to check out and the young lady told me they are on sale for $5.95So since they only had 6 left, I bought them all. lolAlso they had their singlewick candles @ Two for $22. So I grabbed two of their Black Cherry Merlot.Even went and got one for the vent in the car.
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April 2022 by Shenique T-Sprosta
Clean and organized with great customer service.
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January 2022 by Kenya Mungo
I love bath & body works, usually only order online but I felt like it’d be better to go in & get the gifts I needed in person. I went to the mall location (because I’d never been there)… I walk in, nobody greets me, instead, I notice I’m being followed as soon as I get in… and watched…. And the girl following me didn’t even have the decency to greet me or try to make it seem like she had any kind of customer service skills, literally just stared at me & continued following me throughout the store. It’s quite disappointing… I know I will not be shopping at the bbw Monroe mall location ANYMORE!
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December 2021 by Jody Winfield
I love our Monroe Bath and Body Works, both store. The workers are so friendly and helpful and the stores always have what I need.
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December 2021 by Fanie Little
Not crowded good service and shopping
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November 2021 by Thomas Naomi
My wife and i bought some bath soap n shampoo price was a little high but the product was great
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November 2021 by Erica Snow
Love their sales , service is great
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October 2021 by Donald Stephens Stephens
Great customer service