Best Western Inn & Suites offers a decent stay for travelers, featuring clean and comfortable rooms. Guests appreciate the friendly and helpful staff, particularly at the front desk and during breakfast service. The hotel provides a variety of breakfast options, although some guests noted unique rules regarding the waffle batter. The pool is a nice area for relaxation, and the guest laundry facilities are reasonable and effective. While some furniture may show wear, overall, the accommodations are satisfactory. The hotel is conveniently located near stores and restaurants, making it easy for guests to find dining options. However, attention to detail is needed in some areas, such as cleanliness of coffee pots. Overall, Best Western Inn & Suites is a good choice for those looking for a comfortable and convenient place to stay.
There's nothing wrong with the place except that it is sometimes difficult to find and the pool is easy to miss. For the location, Monroe, NC, it's not the worst you could do, and the available shopping within walking distance us actually worthwhile. There's a movie theater, WalMart, and many decent restaurants.
March 2026
The rooms were great until we pulled out the bed from the couch. Stains on mattress and had to go to the front office for sheets.
February 2026
I had an amazing experience staying at this hotel, will definitely come back. Its clean, safe, comfortable and the staff was amazing. Normally hotel beds are subpar but the beds here are so soft and comfy i felt like I was sleeping on a cloud. Can definitely tell this hotel is well taken care of.
Property Amenities: Multilingual staff, Express check-in, 24-hour front desk, Express check-out, Free breakfast, Safe-deposit box at front desk, Business center, Laundry facilities, Conference space, Dry cleaning/laundry service
