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March 2024 by Colby Parks
Amateur production @ best ! Your vehicle will never be the same if this group lays hands on it . Mickey Mouse from top to bottom !
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February 2024 by PETER KRONES
Overall excellent work with them to deal with my totalled car. In particular Nickie, the main teception/ phone oerson.
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December 2023 by Jeremy Johnson
Car has been there since oct 28thOne of the parts is on back order for 2023 BuickHopefully it is done soon
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August 2023 by Rodney Jones
They wrecked my truck while having front end work done. Said they couldn’t get me a comparable rental, have had to cancel my vacation now, and also can not work , I have had to hire an attorney to proceed with making sure I am taken care of. They said they were going to fire the lady who drove my truck around and hit the building even though the lady was not accustomed to driving a truck or this size. It’s amazing how management here passes blame. Do not take your vehicle here for anything. They destroyed a 2023 truck with 2000 miles on it. Do not use under any circumstances. Also they didn’t want to use or notify any insurance so that there would be no car fax about the damage. Shady operation. Not a good way to do business.Service: Auto glass repair
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August 2023 by Mari Williams
Daniel, Kami, and the manager Nathan were very helpful and kept me updated during the process of my car repair. I would rate 10/10 for quality of work.Services: Painting
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July 2023 by Floyd Jones
Amazing, amazing, amazing experience with the whole group they got working at this location. Nathan reassured me everything would go smooth and quickly, and it did just that. I dropped it off last Thursday and got it back today. I'm more than pleased with the outstanding work they did on my 06 Cadillac!!! Oh an the lady at the front desk is the sweetest!!!! I'd definitely recommend them to a friend or family member!!! Thank you all so much for the above and beyond service that was provided!!!!
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June 2023 by shakeise creamer
Just want to say thank you for the great work done on my car for collision repair.I’m pleased that Gerber of Monroe, handled my service with such care and provided Amazing customer service from beginning of this process , until the end .Everything was completed in a timely manner , actually my car was completed before the expected date . I recommend Gerber for any body shop work .Much appreciated!!It’s nothing like Exceptional Service !!
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April 2023 by Walter Witmore
Always excellent service. My go to place for auto body work needs.
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March 2023 by Angela Sanchez
If you're looking or in need of a reputable, trustworthy and an amazing company for repair on vehicle damages, this is the place to go! They did an absolutely amazing job on my vehicle!!! I couldn't have asked for a better experience from anywhere from customer service rep who was so kind, helpful, and very informative, to the team that took great care of my car. I highly recommend Gerber Collision & Glass!!! In the future, if needed again I will definitely call on this amazing company. Thank you all at Gerber Collision & Glass for all your hard work!!!
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December 2022 by Jessica Daruszka
Someome hit my car in the parking lot at my job and I contacted Gerber Collision for repairs. They got me in quick and out quick while maintaining excellent costumer service. I will definitely recommend friends for repairs.Service: Painting
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November 2022 by Diego Gomez
I had an excellent experience with Gerber. and the team were very courteous and communicated very well. They did a great job repairing my Jeep Wrangler. I highly recommend them. And they give me a extra rim bran new
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October 2022 by K. D.
This is by far the best place to get work done to your car. The service is great and the quality of work is like none other. Turn around time was alot quicker then expected....Good Job guysServices: Body & Trim
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October 2022 by Cheryl Williams
Excellent service and a super job well done on body repair and painting. Repairs were done ahead of schedule. Thanks to Gerber Collision team!Services: Body & Trim
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August 2022 by Andrzej Twardowski
Wow!!! My car looks better than when I pick up from the dealership! Please thrust me, when was a brand new, with 5 miles on the odometer rear bumper skin was very yellow compare to the rest of the body! Ford didn’t want to fixed! Great people! Great experience! Job done on time! I love Gerber!!!
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August 2022 by Megan Braswell
**EDIT NEW REVIEW: I originally rated a one star, but now a five star because Daniel reached out to me from this location and made sure to set things straight. I appreciate his urgency on the issue and understanding the pressing nature of our reliance on having our vehicle back. Daniel was able to provide us a rental vehicle while we wait to get our vehicle back. This way we are still able to go on our work trip. I also appreciate that this company notices reviews left by customers and does their best to resolve the issue.**Old review: Shanise (not sure of the spelling) a customer service rep hung up on me rudely after answering my question hurriedly. In addition to this, my vehicle was supposed to be done in 3-4 days, and today is the 4rth day. I was told today that me and my husband will not have our ONLY VEHICLE back until 8 days later. We are supposed to be traveling out of town for something urgent tomorrow since we were supposed to get our vehicle back today at the latest, and now we don't know what to do. It's very hard to get a hold of anyone at this place who can actually help.
