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February 2024 by Cássia Luz
Excellent products and prices
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February 2024 by Nichole Parfitt
Super friendly staff- always clean and tidy
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February 2024 by Christy Grantham
The manger that they have here now has the worst customer service personality! I have seen a few times how He has talked to people when they need to return something. Well I got to experience it today myself with returning a item that i had delivered to me. So For now on I will just use Chewy for my deliveries instead of petsmart.
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February 2024 by Rodney McCray
Very friendly and very helpful. Seems to know their business.
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January 2024 by Nancy Brock
I took my lil dog to the dog parlor there to get his hair cut and the girl wanted to say she couldn't cut him bc he was biting at the clippers when I was looking through the window at her the whole time and she never even pulled the clippers out ???
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January 2024 by Julie W
Staff are always pleasant and helpful
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January 2024 by Frank Kapelar
Had what I needed and checkout was fast. Great experience
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January 2024 by Rawr
Awsome I adopted my first cat today I also got all the stuff I needed for my cat the employee's were incredibly good and service was a little slow but awsome
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January 2024 by Latasha Crockett
They always make my guys SHINE! They smell SO GOOD and feel super soft. Most importantly, they KNOW they look good. Their walk is different when they leave the groomers . Happy dogs!
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December 2023 by kevin yeakley
Friendly staff
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December 2023 by Marcelo Lopes
My dog came back to home with some blood in hers lag from than. I'm really sad for the fist time my dog is there and got hurts. I try put some pictures. But is not able. I have pictures with me
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December 2023 by Robin Sentz
Fun sports bar, good food and drinks, outdoor patio, reasonable prices. Live music occasionally. Dog friendly!
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November 2023 by Al Parler
Our dog Rosa loves shopping and smelling all the items in the store. Very friendly and helpful absolutely would recommend.
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September 2023 by Mady C
I love Pesmart.. love especially the one in Monroe. Cashier by the name of Missy, Carlene who takes care of the kittens. and especially Ms. Sybil who is the wonderful keeper of the kitties. All are beautiful souls.I have never had to complain. Blessings ♥️
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August 2023 by CanDee Seabolt
I registered my 5-month-old pup for puppy training class hoping he would learn and have fun with other dogs. However, he didn't get along well with them, so the trainer suggested we try private lessons. I agreed and enrolled in an 8-week course. After two classes, the trainer said she would call me to schedule his next class, but she never did.I waited for a week, then two weeks, and still never heard from her. Frustrated, I decided to cancel the remaining 6 classes and get a refund, but when I asked for the refund, the manager said they could only refund me the single session price, not the package price I had purchased. After a long discussion on the refund price, the manager offered me the package price per class refund, but $50 of it would be in a store credit. Tired of arguing about it, I agreed but I feel I should have received the refund as a credit to my debit card like I originally paid.To make things more confusing, the manager couldn't find a single record of us being enrolled in the Puppy Class. Luckily I had all my receipt. This whole experience left me disappointed. The trainer's skills, scheduling, and customer service were all below my expectations. It's frustrating that what should have been a good learning opportunity for my puppy turned into such a hassle and letdown. I would not recommend Monroe's PetSmart dog training class.
