-
February 2024 by Joe Brannon
I went online to purchase a dryer but found that the website was outdated (poor design, not mobile friendly, and search was lacking). As a result, I used the SMS feature to buy the dryer. I made the purchase on Friday and the dryer was delivered and installed on the following Monday. Derek Blanton, who works at the Monroe store, handled everything flawlessly. Not only was the service excellent, but I also got the best price for the dryer!"
-
February 2024 by Lucinda Ross
Great service with sales and delivery.
-
February 2024 by William Hartgrove
The total experience my wife and I had with buying our new refrigerator and washer was awesome! Thankful to the sales associate that was very informative and made the process very easy for us! The delivery was easy and the delivery team was very professional and did a great job! Thank you!
-
February 2024 by Kevin Philemon
Derek was phenomenal. His expertise was through the roof. No more box store shopping for me and the wife on appliances. I hope Queen City stays in Monroe and I have already been spreading the word. The wife and I were treated like a king and a queen. Thanks fior looking after us.
-
February 2024 by Victoria Kiker
My husband and I bought a refrigerator in the fall of 2023. Loved the appliance until it stopped working in January. We've had a repairman out to our home 3x and still have been unable to solve the issue. They ordered a brand new compressor, got it on and still not working. Ordered another new compressor and have yet to hear when and if it will installed. The repairman has been very kind, but the communication with Queen City has been difficult. It's been almost a month and I still have no working refrigerator. We're a family of 6 and a refrigerator is greatly needed. Some communication and cooperation would go far.
-
February 2024 by Monica Torain
Big thanks to John Armstrong for helping me with a smile and awesome customer service experience
-
February 2024 by Bonita Rodden
Customer service was impeccable. All of our questions answered in a professional manner and we did not feel rushed.
-
February 2024 by Kelly Martinez
Great service! I talked to Derek, he was accommodating, helpful, and could get us a new dishwasher quick! The delivery team was awesome, respectful, kind, and installed everything quickly.
-
February 2024 by Lisa Castellano
Young Gentleman who helped us, Brice. Was pleasant, knowledgeable and not pushy. After looking at other places we came back, because of this gentleman.
-
February 2024 by Pete
Great experience dealing with the entire staff. Highly recommend this stair a fantastic variety and good products.
-
February 2024 by Jean Tackett
Derek was very helpful with my purchase and arranging my delivery
-
February 2024 by Susan Thornton
Senior citizen here and did the purchase by phone and computer. John was extremely helpful. Will call Queen City again if I find myself in need.
-
February 2024 by Roychard Hill
Salesman was very professional and made it really easy to purchase new appliances. The setup guys were very knowledgeable and handled my appliances with care.
-
February 2024 by Tammie Breedlove
Brice went above and beyond to find our new washer and get it delivered promptly. We are very happy and would recommend Queen City but more importantly Brice!
-
February 2024 by Saundra Umesh
We were there couple weeks ago to buy washer. Dereck gave us all information including features by brand. This helped us decide with confidence. We will be back if we need any other appliance!
