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July 2024 by Da FaM good times
This drive through is terrible..one person working two drive through windows and to make it worse the worker doesn't even go in order...people wait patiently in line to be skipped by drivers that come after you been in line terrible..and have the audacity to have an attitude..this location needs new management asap
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May 2024 by Sabrina Carr
Absolutely the worst when it comes to the drive thru pharmacy. It shouldnt take almost an hr just to get my meds.
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May 2024 by Edilverta Lopez
Very very rude employees will never go back
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May 2024 by Kathy McClain
They don’t answer the phone, they are super slow, no customer service. Medicine not ready almost 2 hours after they said it would. Had to wait another 27 mins when they said 15. Overpriced also
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April 2024 by Debbie Fowler
Spoke with Lisa in pharmacy to check on a prescription for my husband. She is extremely rude and not people friendly. You can be knowledgeable and nice…. Can’t you? I don’t think that’s too much to ask. Then again it must be because when I called her out on it she hung up
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April 2024 by Starla Gunn
We have been using Walgreens for years and it has went down hill. Either they have enough of your medicines that you are on or none at all and very slow or they mess up your profile or your insurance information. They are unorganized and some of them don't need to be working in there at all.
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January 2024 by Neesie S.
Great, clean, good customer service. Kind staff. Clean restrooms. I don't know what else to write but they won't let me post unless I write longer things.
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December 2023 by Julie Norton
Something needs to be done about the pharmacy. They are constantly overwhelmed which then reflects on the customer. They also always have a line at the drive through and it seems like they are getting the person’s life story it takes so long for people to get there prescription and move on. I don’t understand this because once I get to the window it takes me about 3 minutes. Last thing there are 2 great workers Tam and Dave the others need to take a class on how to be polite!!
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November 2023 by A Taylor
The pharmacy is the worst part of Walgreens. They are always rude when you ask questions regarding medication refills. Or what steps need to be taken in order to get the insurance situated. If you’re going to work behind the counter and answer phones don’t be rude. Stop cutting people off. Please note, I understand you guys are busy, but when someone is genuinely trying to understand something or needs assistance don’t be ill with the customers!!
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November 2023 by Melanie Hildreth
Pharmacy staff is rude. Drive through said both lanes are open but when you use both lanes they only want to do one at a time. Kept pressing the call button and asked why they only were able to assist one at a time if both lanes are open. I had medicine ready to pick up and had to wait on a guy in an 80k truck get several cards declined and the next lady asking about her kids Medicaid and she didn’t even have prescriptions to pick up. Everyone can hear others business and the girl told me hope you have the day you deserve so I will be calling corporate to complain because this was a mess
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November 2023 by Gabby Taylor
The pharmacy is the worst part of Walgreens. They are always rude when you ask questions regarding medication refills. Or what steps need to be taken in order to get the insurance situated. If you’re going to work behind the counter and answer phones don’t be rude. Stop cutting people off. Please note, I understand you guys are busy, but when someone is genuinely trying to understand something or needs assistance don’t be ill with the customers!!
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November 2023 by B Denise
NO STARS.I understand, they may be busy but that is no reason to be disrespectful to anyone. They did not seem short staffed. But even with 6 people behind the counter, it still took 35 minutes to pick up a prescription. Today (11-6-23) I had an appointment to get a flu shot. I was there 10 minutes early and 4 people that came after me were called in first. Two of them did not have an appointment. Thirty minutes later, I got back in line to ask about my shot and they said, "Oh, your insurance denied it" I was sitting there, waiting, and NOBODY even told me!? I went down the street to CVS and without an appointment I was in and out in 15 minutes. They said my insurance covers the vaccine 100%. I will never go back to this Walgreens. I don't love CVS but they were hands down, more polite and just nicer in general than Walgreens.
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November 2023 by Cara Courtney-Guffey
The most unorganized pharmacy I have ever visited. Called the day before and was told my prescription would be ready after 9 am. Arrived at 11 to pick up and the prescription still has not been filled siting "non contracted insurance" I was informed of that the day before when I asked to have it filled. Crazy I've never had this problem at a CVS.
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October 2023 by Louisa Cofer
Switched to this location last year because it was a closer drive. I have had prescriptions delayed because they had no stock, I have been shorted pills in orders, and today was the last straw. Prescription was delayed for insurance approval. I called and asked them to fill it and I would pay full price. Tech said no problem. I checked on line two hours later and it was still showing delayed. I called and spoke to the pharmacist who stated they had no such prescription. I told him it was in my online account, and had also received an automated call from Walgreens about the delay. He insisted, and said I needed to have my Dr. call it in again. So fed up!
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October 2023 by Laura
Im inside the Walgreens RIGHT NOW and “the manager”, Dorean was being racist to a Latino family of 3. They were standing at the perfume section minding their business and looking at perfumes. She sees them and yells “hello?!” And procedes to give them attitude while telling them: “you should’ve pressed the button if you needed me.” Mind you, they were just standing there. Not one time did they ask for someone to walk to the counter. They are with their kid who couldn’t be more than 6 years old. As most children do, he was tapping on the counter. Dorean tells him not to do that without an ounce of respect or kindness in her voice. The mother tells her child in SPANISH not to do that and while she’s trying to talk to her child, Dorean snaps at her and says “I don’t speak Spanish! I don’t know what you’re saying!” I’m in pure shock in the aisle witnessing how easily rude she was being to them but she had no problem talking to the older white woman before them. Corporate needs to do some SERIOUS training on Dorean or get her out of there! Disgusting behavior.
