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July 2024 by Anthony Pompano
They had the part I wanted and needed but at a cost. It was a tail gate handle that I previously saw on Amazon for $20. They had it in stock but the price was $89. It's the price you pay for not using Amazon but that's a huge markup
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July 2024 by xNUMBER20x
Always my preferred place for all my automotive parts.
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May 2024 by Moose
Had a mix up originally, but the two young guys at the front helped resolve the situation and everything was taken care of. Will be continuing to choose advance over other auto stores due to good customer service like this
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January 2024 by George Walker III
I replaced the OEM battery in my 2017 Ram 1500 R/T several years ago with a Diehard H7 AGM Platinum battery from the Advanced store on Plaza Drive here in Mooresville, NC several years ago. I have had no problems with it until today. I went to the store to have it checked. Chris came out, hooked up the load tester, and confirmed it was a little weak but no other problems. As I am disabled due to many surgeries and have trouble moving around, Chris made the call and replaced my old battery with a new one. He said he didn't want to worry about me getting stuck somewhere with a weak battery. I was thrilled to see this kind of customer service was alive and well. I have already let my brother and nephew know (both major gearheads), plus my friends know what Chris did for me. Thank you Advanced Auto Parts for employing men like Chris, and thanks Chris for thinking about my welfare. I won't shop anywhere else.
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December 2023 by Josh Freeze
Great I love this place
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December 2023 by Zana Bryant
Staff was rude and unhelpful laughed at me and made me feel so belittled me. I will never go there ever again
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November 2023 by ANTHONY Conenna (Ronin9965)
Experience is always great
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July 2023 by Orlanjavier Guevarez
Like it, is a small store but I really get what I need
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July 2023 by Ms. Cherry
Helpful with the questions and concerns that was needed
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January 2023 by Robert W
Good staff good parts they don't have it you don't need it
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December 2022 by Rob Strunk
Clifton the manager there was invaluable for my wife’s flat tire; screw in it. He took time out of his busy day and repaired the tire perfectly. At the time was a huge dilemma as she had appointments with our kids that had been planned for months, and i was away. Cant congratulate this man’s professionalism and willingness, kudos to Clifton!
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November 2022 by Arlin Reed
They don't even know what nothing about cars it's sad
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September 2022 by Robert S
Good price, easy online ordering and fast pick up when I got there. Excellent experience ?
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September 2022 by Michael Dailey
I typically shop here and receive good service but this week has been trying at best. Stop in Tuesday, July 26, to order rear struts. Yes sir, 1 in stock we can have the other by tomorrow. Ok, I'll get both tomorrow. Pay nearly $400. Come back Wednesday and the 1 in stock isn't actually there, the other one will be in after 5:30. We can get the 2nd by 5:30 today. Ok wait till Saturday and stop in. Got 1 in, the other isn't here. They find one 20 miles away, website says store opens at 8am. I'm here at 8:09 and sign on the door says 9am.
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September 2022 by Monica Shields
This Advance Auto Parts saved the day....other two previous locations I went to on Sunday were a let down with inaccurate inventory. in their computer system, Dez was very professional and helpful!