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April 2023 by Tami K.
i wouldn't even give them 1 star, but yelp wants at least one. Anyway, my husband calls up there mid-morning to see if they would be open around 4:15 ish , same day, the lady he spoke to said yes, only until 5 though because she had something to do, ok, i leave work an hour earlier than normal to meet my husband there to get a phone call from my husband ,after i left work, was about to meet him there and " tells me , "nobody's here" doors are locked," i said "are kidding me?" nope , the lady left, must've been before 4:10ish. Now, you tell me how does one conduct business this way!! Apparently, she didn't care enough about our business to stick around, so they will not get our business anymore!!! UNREAL!!!!
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March 2022 by Dina S.
The Floor Gallery of Lake Norman was amazing. They have the best selection of all the newest trends and Jennifer, the owner was so helpful in making the best selections for our home. If you can't find it here you can't find it anywhere! The best in not only flooring but backslashes as well! I can't wait to see how beautiful my new home will be when finished! Thank you Jennifer!
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December 2021 by united repair
Floor gallery of Lake Norman installed all the tile and carpeting in our new home. Jennifer is a delight to work with and extremely helpful with an excellent eye for style. Her installers are top craftsman. Ican’t say enough we are so happy with all the work her crew did. Thank you Jennifer
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December 2021 by United R.
The Floor Gallery of Lake Norman installed all the tile and carpet in our new home. Jennifer is a delight to work with, with an excellent eye for style. Her installers are top notch craftsman all the work was excellent we could not be more happy with everything.Thank you Jennifer
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February 2021 by Stella Weigand
Knowledgeable staff, can help with design choices & keep you on budget. Jennifer & Regina are great to work with.
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February 2021 by William Hunter
Expensive.
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May 2019 by Michael B.
This is a small female owned business which is well managed, customer oriented and which did an excellent job for us and listened to our special need for a quick turn around. Much better than experiences we've had with box stores, the owner measured our rooms herself and helped us pick out just the right high quality carpet. She uses one contractor to perform the installation of the carpet and the removal of the old one. He did an excellent job and was there when she said he would be. Less then two weeks since we first went to her store we are enjoying our new beautiful carpet. The only thing I suggest is that she replace the tired worn sign on the outside of her showroom. It might make the uninitiated drive away from the store instead of entering and finding out how good a business it is.
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April 2019 by Tripp Tower
Great flooring products to choose from and excellent location. Jennifer is a pleasure to work with.
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March 2019 by Brian Connolly
We were both adding an extension as well as replacing a tub in our master bath. Jennifer was very patient and more importantly knowledgeable and guided us through the process of selecting flooring that met our budget and decor. She did an excellent job recommending a tile to match our existing bathroom flooring (we had to fill in around the new bath). Highly recommend.
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March 2019 by Carrie Tucker
I cannot say enough great things about this store. The owner (and truly everyone there) was amazing and so helpful. We are building (new construction) and I have been to many tile places all over Charlotte - this is the best.
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March 2019 by Marion Paynter
Expert advice, great selection of floor coverings(at reasonable prices) and wonderful customer service!
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March 2019 by kevin bost
Great place
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July 2018 by Joann Ren
Love this place. We've known the owner since 2003. She knows her stuff. Although her showroom is small, it is mighty. She is up with the times and offers great product and design advice.
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April 2018 by Pat D.
Fabulous! Excellent Service and quality products. I am so glad I found this store. After dealing with and being disappointed in several other contractors (and even trying big box stores) to redecorate/renovate/repair my home, I reached the point where I needed to re-carpet the entire upstairs, master bedroom, and custom stairway runner. My fears and anxiety were immediately alleviated when I met Jennifer. With her passion for her business and extensive knowledge was evident. She managed and oversaw every step of the process from providing much-needed guidance, accurate measurements, ordering, short-term storage (during some emergency repairs), delivery, custom runner binding, and installation. Wow! She is one impressive lady.
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April 2015 by Brittany Orbich
Website says to call to get a quote. I asked basic questions about the carpet they offered. Lady who answered was rude and unable to help me. Misleading website.
