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October 2023 by Paula Price
Ryan at Music & Arts is always a pleasure to work with but today I was helped by another gentleman who had just shown great customer service skills as well. He was helping a mother and daughter whose flute needed repair and she also needed a rental. He had a couple of other customers and he interacted with everyone so that the wait time seemed less.
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October 2023 by Robbie Puckett
I concur with everyone who have made positive comments about Ryan Oglesby. Ryan is a huge asset to the Mooresville store. I bought a banjo online last week from the Music and Arts website. The banjo had some manufacturer defects which caused the strings to break when I attempted to tune it. Ryan fixed the defects, restrung and tuned the banjo at no charge. I am genuinely grateful to Ryan for his help!
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August 2023 by FPS Matt
We needed a guitar cord last minute and Ryan came through with exactly what we needed. My kids back up and practicing. Thanks dude. -BlackWidowExhaust- Matt
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August 2023 by Andrew Palmer
Great customer service! Highly recommend!
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August 2023 by Eric Fellner
Music stores can be a little intimidating, but this is a welcome environment. Ryan and the other employees are always friendly, give the most relevant advice, and let you take your time to make a decision.
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June 2023 by Kevin McIntosh
Always extremely helpful for all my needs and purchases.
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May 2023 by Kenneth Silverman
I really enjoyed these guys. I’ve gone to other guitar shops and learned nothing but these guys took the time to answer some questions. Tell me the difference show me the ins and outs of the various guitars. It was a pleasure and I ended up purchasing my guitar from them along with a nice case for my granddaughter.I didn’t realize it was a national chain, but kudos to them. They really acted like a locally owned store
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May 2023 by Joshua Bean
My kids really enjoy this place. They take lessons here to some excellent teachers. All the prices to items we've bought are reasonable. The staff is also very friendly and knowledgeable.
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April 2023 by Jonathan Gray
Good selection of guitars and accessories. If your kids are in the school band, they have anything you need. Very nice staff.
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March 2023 by kenneth frady
Not only the best music store in Mooresville, it’s the best music store I’ve ever dealt with anywhere in the United States. In two words, “Ryan Oglesby”. The nicest and most knowledgeable friend that a person could ever want or need in the business. If he doesn’t have it, he can get it with very competitive pricing. I can’t recommend Ryan highly enough. At least stop in for a set of strings and meet him. You will never buy from another music store without checking with him first!!!
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February 2023 by Patricia Knittel
My husband is a musician and frequently shops at the store! Best customer service and best prices! Ryan is always super helpful! Best in the business!!
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February 2023 by Chris chambers
Great place with great employees! Ryan and Gary were both a huge help and were able to help me find exactly what I needed!
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February 2023 by Mark Bost
Great selection of concert band equipment and the staff is very knowledgeable.
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February 2023 by Tymier B
Beware of this place. We rented an instrument that was meant for school. It was not made clear that we were "renting to own" the instrument and if we returned it for the summer we'd be forfeiting any payments we'd already made. Fine. But please try to make that clearer when you're buying.Now the instrument needs repair. They do not do the repairs on site, they send them to Hickory, which seems to take a week. Which means your kid could be without their instrument for a week whenever their instrument needs repair. And you cannot just take the instrument to Hickory yourself because they are "repaired in the order they're received."I may be spoiled by being from the city but I've NEVER heard of an instrument store that sells (or even rents) instruments that they cannot repair. The quality of instruments they have is top notch, but doing something quickly here is not going to happen.
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January 2023 by Mark Gregory
Wonderful store! Very clean! Service is always great and they have exactly what I need or know how to get it. Great customer service and reliable staff. Would highly recommend for all your music needs!
