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September 2023 by Jillian Brown
Hailey was great! I previously went to another location in Charlotte and the experience was an absolute nightmare. Hailey was extremely helpful, kind, and answered all of my questions. This experience at the Mooresville location was an absolute breeze and I appreciate it!Service: Spray tanning
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August 2023 by Debra Harpe, Law Offices of Debra Harpe, PLLC
We use the spray tanning. I like the facility, I think the tans are awesome. A dark spray tan will last me over a week. It’s not cheap, you’re going to pay $50 to $60 for one spray tan. I receive emails from time to time with promotions for the sunless tanning, and getting the Mooresville location to honor those promotions is not fun and it’s ridiculous. For example, I just received a promotion yesterday for buy one get one for $10, and this location will not honor that promotion this morning. I think it’s likely a management issue.
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May 2023 by Chelsea Pearson
Came back to Palm Beach Tan to see if I wanted to restart my membership. Irene was absolutely INCREDIBLE. I’m talking world class customer experience. She single handledly made me (without any pressure) 100% certain I want to unfreeze my membership. From start to finish her education, kindness and warmth and professionalism blew me away. Give this woman a raise!
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May 2023 by Krissy Campbell
Staff is the best! I get an airbrush tan every other week and they do such an amazing job, and it’s much more affordable than other places.
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April 2023 by madison cook
Seriously the best spray tan booth I’ve ever used! Staff is super friendly. Tan does not streak or come out orange!Service: Spray tanning
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October 2022 by Chrissy O.
I go to Palm Beach tan because they are in almost every state and town I travel to. I have to say this is by far the best one Irene helped me with my spray tan and did exactly what they say she checked my under tone and recommend the best for my skin type. I am so glad I have one more week here so I can go see her again and she will know exactly what I want. I wish I could take her and put her in every town I went to she is the best. I travel a lot and Palm Beach Tan is the best out there . I use to only airbrush but there spray tan is awesome and they will help you with anything you need . Thank you again Irene you are the best by far
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September 2022 by Linda Jones
Awesome environment! The young ladies there are very friendly and helpful. Always smiling and never pushy to sell. Always informs me of current discounts and overall great customer service! Nice and clean, state of the art and always up to date equipment, giving me the value of my membership in just a few visits. My skin is soft and also very even and beautiful!
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June 2022 by Mark S.
Wanted to add some love for the AM crew as well, flawless service. Every staff member I have had the pleasure of talking to has been excellent. Keep it up!
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May 2022 by MerryAshley Meredith
I went into the Palm Beach Tan in Mooresville to get an unlimited sunless package and some products to help maintain it. The girl behind the counter ( honestly didn’t get her name) blonde hair was super rude the whole time. I explained I couldn’t use the tanning beds because of a medical condition, however that didn’t stop her from telling me repeatedly how much better they were and how she could only guarantee a streak free tan with lotions… I didn’t ask for streak free I just knew they made products that would HELP as it faded. She made me soo uncomfortable when she went to clean the bed for another person I just left. Went to visit family for Mother’s Day and ended up at the one in Greensboro where there Store Manager Mariah spent easily 30-45 minutes going through products and getting my package set up and let me know there was one in Statesville if I wanted to try a different location when I got home. Went there today and COULDNT have had a better experience. She got me set up (I think her name was summer) was super sweet and then explained the difference in two turn and four turn tanning beds tried the two turn and loved it. Not sure what’s up with the mooresville location but I’ll absolutely be driving 30 minutes out of my way once a week for a significantly better experience.
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April 2022 by Jake M.
Great tanning salon right in the heart of 28117. Easy access from Brawley School Rd, Morrison Plantation Pkwy, and Williamson Rd. The staff is extremely friendly and helpful, too.
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December 2021 by Cindy W.
What can I say, the absolute rudeness and condescending behavior of Brittney, the manager is frankly, unbelievable! She gave me a lecture that went on and on about how I could only have 1 pair of eye stickers.I asked for a pair of eye stickers because I left my goggles in my other car, even apologizing to her about my forgetfulness. Yes, it was the second time I received them. The first time, the employee offered them to me without any stipulation about it being a one time deal. She wanted to charge me for them as she pulled out a roll with literally thousands of them. I told her to charge my account, and with a very snippy attitude, was gracious enough to give them to me. Lately, there has been many new faces with bad attitudes and it seems Brittney is setting that example! I will never go back and I will refer anyone who asks to stay clear. I've already found another salon that I believe, appreciates my business! Cindy Wells
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December 2021 by C Cow
Bring Whitney back. The new girl at the counter is extremely rude. Prices are high enough and the girl with long black hair is exceedingly rude and does not clean the rooms before use. Policies are not transparent. There was a bandaid in the bed and a bulb down--general manager was contacted and she was just as rude. Told me that there are other places to tan--ok well if this is your way of handling customers of four years, your business will not thrive. The businesses surrounding your establishment will also suffer if you all continue to behave this way as they will also lose business from avoiding your establishment. Do some customer service training--and be kind.Service: Tanning
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December 2021 by H R
I just moved here and when summer is over I like to keep a base tan. This place was close to me. I walked in just wanting to tan. The issue I have is I tan easily. They immediately push the memberships. They control your time starting you at 5 mins then controlling how much time you can go each time. Basically wasting your money. I just want to walk in and tan. I know MY skin and how long it can take. I honestly hate places like this. If I wanted to just tan a few times one tan would cost me $30 for 5 mins. So I walked out and will go to one further away. It’s the principle. Places that force memberships don’t work. I don’t tan enough for a membership to make sense. I just want to keep my summer glow. But since they charge $30 for a tan they convince you the membership is a good deal. Obviously it’s a better deal when you charge that much for single trans. I don’t want to pay $49 every month locked into a benefit. And for the decent beds it’s like $80 every month. Why not just sell packages?! Like a pack of 10. Then they never expire.
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December 2021 by Craig McCoy
Staff was friendly and was in and out quick. Very clean.
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June 2021 by Jennifer S.
I paid for a custom tan where they color match my skin. I also bought all the products they said I needed to keep my tan looking great , however even though i followed all directions my tan rinsed right off in the shower leaving me with ugly streaks that wouldn't wash off right away! When I returned for a new tan, the employee (Brittany) was rude and kept looking past me to check on new customers. Then she told me I'd have to by an extra $20 product or she couldn't guarantee that the tan wouldn't turn orange. No apology, no offer to mitigate, just disinterest and a demand for more money! Do you call this customer service! Do you expect to retain customers! I want my money back and an apology!
