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November 2023 by Travis Melcher
I've been going and sending friends here for years. You won't find a better or more honest group to work on your vehicle
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November 2023 by Naziah Baker
Came in for an oil change and tire rotation and they had informed me that i needed two new rear tires and i gave the okay to change them. About a month or two later, i’m driving in the rain and i start drifting while in on the HIGHWAY, i pull over to find that my back tires are almost completely bald which tells me they changed out the wrong tires. extremely careless and they clearly don’t pay attention to their work there.Services: Tires
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November 2023 by Cindy Myrick
I am very happy with the work done on my Saturn Vue ,and Chris Reynolds was extremely kind@proffessional when I walked in with another businesses coupon,omgosh,yes I did that,I live next door @knew precision tune was where I would get my work done,the price was so good,thanks guys for doing such a great job@it didn't take very long at all!!! And Thanks Chris for not throwing me out after the coupon deal,your the Best!Cindy MyrickService: Brakes
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November 2023 by Jennifer Phillips
Great service! Honest people. Felt like I was talking to my brother or uncle about my vehicle, not a sales person.
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October 2023 by Kailey Z.
Good experience. Overall was happy with the service. I have had a lot of good experiences at Precision Auto Tunes across the Charlotte area.
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September 2023 by Dustin Wilson
Rear drum brakes on my TJ Jeep Wrangler needed to be rebuilt. Charged me $681 (price after they gave me a 10% discount and includes $24 diagnosis fee). Others said a single axle rebuild should be ~$300. Was charged over $300 just for parts which I sourced locally for $90 retail.Now my parking brake doesn't hold on an incline, so I either go back and spend 2+ hours of my day or spend 30 mins in my garage fixing. Giving two stars only because staff was friendly enough, but like most other reviews, way overpriced and too slow/incompetent.Service: Brakes
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September 2023 by Dustin W.
Rear drum brakes on my TJ Jeep Wrangler needed to be rebuilt. Charged me $681 (price after they gave me a 10% discount and includes $24 diagnosis fee). Others said a single axle rebuild should be ~$300. Was charged over $300 just for parts which I sourced locally for $90 retail.Now my parking brake doesn't hold on an incline, so I either go back and spend 2+ hours of my day or spend 30 mins in my garage fixing. Giving two stars only because staff was friendly enough, but like most other reviews, way overpriced and too slow/incompetent.
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August 2023 by Allison Fegter
I will not be back to this shop very frustrated with the front desk staff. She wasn’t helpful at all I spoke with her on the phone to get help with my inspection I asked her if it was okay if I came to get a passed inspection even tho I didn’t have the new tire on but I have the receipt that it’s being put on the same day it was just going to be put in effect by 6:30pm in which the shop closes at 6pm I have all proof to back me up and she said yea I then repeated myself and she said yes we can pass you so I wasted all my time energy and gas to go over there for her to turn me away bc she somehow misunderstood my question twice! This was the first and last interaction with this place.
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August 2023 by Eric Sherline
Unfortunate luck of having my ac compressor seize up. Was referred to Chris at Precision Tune by my neighbor - that was the good luck! Very courteous staff, all repairs were explained in detail to me, parts ordered promptly, clean / organized shop and a fair price for the work completed. Driving with ice cold air now!
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July 2023 by Courtney Alexander
Always gives great deals!! Also they are all very helpful with any question you may have and they will definitely try to help YOU as the Customer out for the best!!
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July 2023 by Crystal Marie
I always have amazing service at this location. Tammy at the front desk is so very kind and professional. I needed my car done by a certain time and they were able to get it done. The guys there do a great job. They never try to sell me anything or add anything additional on. Thank you guys!!
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June 2023 by Christian Yannone
I dropped my car off the other day because my check engine light came on. I had called the previous day to check about availability because they can get busy and was assured that they had plenty of time to take a look. The following morning I dropped it off and was told I would hear from them about the reason for the check engine light in about an hour. After two hours pasted I called them to check on things, I was told my car was next in line and would be getting looked at in 20 minutes and that I would hear from them in about an hour. Another 2 hours go by, so I call again and am told the exact same thing. My car was next in line and would be looked at in 20 minutes and I should expect a call in an hour. That hour came and went, and I called them again. Still my car was not looked at. I told them it was unacceptable and that I was coming to get it because I no longer wanted the service. I picked my car up and made it 5 minutes down the road before the service manager called me asking me why I had taken my car. I explained that I was told 3 separate times my car was next and would be looked at soon. He apologized and asked me to bring it back in the morning, promising me he would make it right. The following morning I dropped my car off and requested to speak to the manager. I was told he was not in, (even though he was clearly standing in the garage) and that he would call me as soon as he arrived. Well that phone call never came. They had my car for another 5 hours to simply change my spark plugs. No discount was offered to me for the haste, and the manager never bothered to speak to me while I was at the store or call me at any point. I have been a loyal customer here for several years now, and though I would never describe my experience as stellar it had never been this bad. However after this experience I will not be back. There are mechanics on every block, and I cant imagine getting worse service than what I received over the last 2 day at this one.Service: General repairs & maintenance
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June 2023 by Miriam Needles
Only place I’ll take my car. They fix it on the first try and don’t overcharge for anything. Plus their customer service is the best.Services: Auto windshield repair
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June 2023 by Gary Katz
The absolute best part of this location is customer service. The management team is great. Chris is always honest and helpful about whatever the issue is. Tammy does a good job with whatever you ask her about your car. They get you out in a timely manner. They do excellent work. We normally bring 3-4 cars there. I would recommend these folks 100%Services: Auto windshield repair
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June 2023 by Crystal M
I always have amazing service at this location. Tammy at the front desk is so very kind and professional. I needed my car done by a certain time and they were able to get it done. The guys there do a great job. They never try to sell me anything or add anything additional on. Thank you guys!!