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February 2024 by ItzLillyPlays
Drinks was gross slushys tasted freezer burnt drinks was watered down
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December 2023 by Pulari Nair
The slowest gas station I ever encountered in life. The pump took forever to fill. We felt that electric car charges faster than this pump.
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September 2023 by Xia Vang
Horrible rude cashier. Would give it a negative 5 stars if i could..Stopped by this place to get coffee and some drinks. If you enter the through the store , coffee area is direct to the right of the store then cashier/hot food area is on the whole right wall of the store (store is like square shape). When I came inside I found the coffee area and made my coffee and added coffee condiments. The mini stirring straw was too short and unable to stir the sugar that I had put in my coffee. Sugar was at the bottom of the coffee cup . I decided to walk towards the middle of the store to get a regular fountain drink straw from the fountain/slush area which is in the middle of the store (directly in front of the cashier area. Separated with a walkway for customers ) As I was walking toward the fountain drink area I didn't know it but the floor was wet and there was no "wet" yellow cation sign so I slipped and fell. I got up and looked at the cashier who clearly saw me fell down because he was looking at me . I said to him " uh there should be a wet sign here, its wet here." He pointed and said "there is one." I looked to see where he was pointing and the sign was at the front of the store near the coffee area. I was pretty upset at this point. I went on and grabbed the drink straw, walked back to the coffee area . Grabbed a few drinks from the cooler side and went to the register to pay for my things and the only cashier there which I spoke to about the cation wet sign rung up my items. After my things was rung up , I asked if there was a manager there. He said no. I then said to him " the wet sign is way in the front of the store , who's going to be walking forward and expect to look behind from for a cation wet sign?" He had a "I really don't care , I hate my job" look on his face. And he said " the guy mopped the floor and thats the path he mopped. He put the signs there. We only have two signs. " I ended the conversation with" its sad this place could get sued over something so small like this cation sign."Will definitely not care to ever stop at this place ever again. Worst decision ever. Read a few other reviews about this store and seems like the people who works here must really hate their jobs because there are reviews reflecting rude and bad behaviors of the employees.I don't care if you're having a bad day or hate your job but if you hate talking to people and hate your job that much, please do everyone a favor and go work somewhere . As much as you don't appreciate customers speaking to you , we don't appreciate your nasty rude attitude either.
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June 2023 by Craig B.
their gas is mixed with water!! do not get gas here i live nearby and went here for 1 month and my car is internally ruined.
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September 2022 by Dayton Johnson
Diesel pumps are extremely slow. Took 30mins to pump 20 gallons
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August 2021 by Jessa Rhodes
Business hours were not as advertised. SODTAOE
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June 2021 by Ashley Luke
Lady at cash register with glasses was extremely rude! I tried to pay at the pump, which didn't work and prompted me to come inside. I waited in a long line and when I got to the register to pay for my gas she told me it wasn't going to work and there's a card stuck in the pump outside. I told her I only tried to pay outside and it didn't allow me. She then got an attitude with me and turned her computer around like I didn't believe her. I then asked her what do I need to do to pay for my gas and she said with an attitude to go to another pump. I ended up leaving.
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May 2021 by Morgan Lojeski
Couldn't pay at the pump. Had my two babies sleeping in the car so I couldn't go in to pay. Found this out after waiting 20 minutes to get to a pump. Find a better way to conduct business in a time of a shortage. Such an inconvenience.
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March 2021 by Aj Darr
Raining like mad out and you can’t give me 10 minutes to change my flat tire under the cover? Even if I purchase gas? I appreciate that......
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January 2021 by Kalsey Bonecutter
get employees who care and items should be checked daily for expired items and the drink cooler needs a good cleaning to get that smell out
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June 2020 by Cherie Coffey
Purchased a roast beef sandwich. It was normal white bread, small portion of roast beef that meant more bread than meat, lettuce, two slices of tomatoes and it was $10.49 before taxes. Just shocked nothing special about the sandwich. A lb of roast beef in Harris Teeter is $8.99 regular $7.99 on special. Think this is high won’t choose here again. Jimmy John roast beef $6.49. Two other places under $8.
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February 2020 by Madinah Y.
I have been living in the Langtree area over a year I go to this gas station every day to purchase gas and products. My daughter went in the gas station to purchase dog food unfortunately she purchased the incorrect food. The purchase was a total of $3. My daughter went back in the store to make a exchange for the correct food. In which cost about .25c more. The guy was rude and told her that since she didn't have a receipt then no she could not exchange. Eventhough she had just purchased. The store do not give you receipts unless you ask and who ask for receipts for purchases that small. My daughter advised me of what happened. I, the next day took the cans to the store took them to the counter along with the food I wanted I explained how rude they were to my daughter and that she should not have to have a receipt to make a exchange for something that they knew she purchased. I paid the lady the difference and took the food and left. It is has been over a week latter. My daughter went into the store today and the manager went ballistic on her did not even want to serve her and stated if she tried that again she would call the police and state she theft the store. My daughter explained that it was her mother that came not her and she should not be attacked as such. My daughter advised me of this and I can see the manager at the front door still yelling at my daughter as she left the store. I entered the store asked to speak to her and asked why did she speak to my daughter with such anger on such a small purchase. The managers name is Fran and she started to yell at me saying I came in there and slammed cans and took the others and left in which never happened. She started being rude with me and at that point I demanded her corporate number. Another customer interrupted and said I want to calm you down don't let this ignorant manager cause you to be the same. You want to set a better example for your daughter, report her and just understand Customer service is not how it should be anymore. Ms Fran got even more rude and balled up the paper and never gave me her corporate number then stated she was calling the police and stated we could never come in the store again because of her being belligerent not anything we did. We left the store as asked. She then followed us out and I assume took our tag number. This was very childish and very unprofessional. This is the only store that is close to our home and for us to be banned from a store that treated us as criminals is. I have never been so embarrassed. I hate to say this has anything to do with race but I really wonder is I was Caucasian would I have been treated with the same expressions. I have nothing against Shell gas station but Ms Fran is not a leader and should not be working at this establishment.
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August 2019 by Michael Bridges
Cashiers ate prejudice against people of color
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April 2019 by Jordan Burleson
Tons of pumps and new and updated technology for a fast fill up and go. Well covered to protect from the weather and well-lit near a market and a Dunkin' that makes this feel safe at any time of day or night. Low gas prices and options for multiple fuel types.
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April 2019 by Megan AC
Always clean, well stocked store!
