-
November 2023 by Jaime Sparks
The staff at Mooresville sleep number is wonderful! Very helpful and honest. We have converted almost all of our bedrooms to entirely sleep number products! Josie and Adrienne are patient and kind while we test the product and drill them with questions. They understand this is a big investment and help us with info to make our final decision.
-
November 2023 by Victoria Blevins
Josie was so awesome and helpful. We are in physical pain from working hard all our life's so we felt this would be the best for us.
-
October 2023 by Marcia Walker
Jimmy helped us through the maze of selecting the correct temperpedic mattress for us. He was happy to allow us adequate time to experience each mattress.Once we made our selection Chis and Jake did a great job installing !And same comments apply to lift chair we bought the day before:Max and Damian did an excellent job installing our new chair!
-
September 2023 by Kammie payne
Me and my husband have been looking for a new mattress and have been to many different mattress stores. This mattress store met and exceeded our expectations during this whole process. Josie met us at the door when we went in the first night, she was very knowledgeable with the brand that she was selling and never once pressured us into buying anything. Through this whole process this was the only location that never once tried to force a credit card down my throat or try to sell me something that didn't meet our needs and wants. Josie took the time to get to know us and what we were looking for in a bed. Me and my husband couldn't decide between a king and a queen and she never once rushed us into making a decision. We went back today to purchase our mattress and again we were greeted as soon as we walk through the door. This has been by far the best experience we have ever had and will continue to shop Sleep Number for any of our bedding needs. Thank you Josie for taking your time and helping us find the best mattress for our needs!!
-
July 2023 by R Oates
This is the worst customer service from any store I have ever experienced. I have been over customer service for 23 yrs and I wad in shock when Josie from the Mooresville NC store told me when I ask a question don't come at me like that!!! I said can you call someone and get the info. She said maybe you can call the manufacturers. I said can your manger not do that for me ? Manger won't be back until tomorrow. I said well I am looking at this 10000.00 dollar one she told me no I would go with a 4000.00 okay? Told I would definitely get a call t j e next day with my answer. I bought from a nother store that respected the customer. Avoid this store. Rude!!!!
-
June 2023 by Susan Grimm
The staff was helpful both on our instore visit and the phone order. Couldn't have asked for more informative people. Looked for the best discount available and I was so pleased. Can't wait for the delivery.
-
June 2023 by Lucas Tratt
Adrienne greeted us quickly, asked a couple questions and off on the sleep number journey we began. She was so helpful and open and honest. I am typically reserved when it comes to buying something this costly so fast, but here we are - awaiting delivery of our new bed. The relief on the mattress pressure points was instant. Amazing.
-
June 2023 by Cheryl Teague
Helpful, knowledgeable staff. Solved our problems.. Anxious to try the new bed.
-
April 2023 by Yvette Gallinar
We came to this location, 'just to check it out' because our daughter bought her Sleep Number a year ago. Adrienne met us and immediately made us feel at home. Her knowledge and friendliness superseded our expectation. We felt no pressure whatsoever to purchase anything. After careful consideration, we made our purchase and we're so glad we did! Thank you Adrienne! You rock! And thank you Sleep Number; for having employees that know their product inside and out and welcoming customers without pressuring them to buy.
-
April 2023 by Judy Bergenson
Sales people were very knowledgeable, and were very sweet and kind. They had answers to every question and concern I had. Though the beds are pricey, I believe I will be in total comfort, and it will greatly help all my aches and pains that I have, that this bed will support those areas for a better sleep. Unfortunately I am waiting for my delivery and installation by the end of this month, I'm counting down the days till I get that great sleep. So far with all my dealing with this company I highly give it a thumbs up and 10 stars..
-
September 2022 by Frank Palmer
the young lady I worked with was both friendly and very knowledgeable. My shopping experience could not have gone better
-
September 2022 by Sian Shipley
Michael was fantastic in helping us with our selection and very thorough!
-
August 2022 by Larry Campbell
Mike did an outstanding job showing all the options for Sleep Number. We’re very satisfied with our selection. This will be our 3rd Sleep Number bed. Love it!
-
April 2022 by Carole Marcellino
The team that worked with me were very knowledgeable alot fun! My shopping for my new bed was a very great experience! Thanks Mooresville Sleep Number store Team!
-
February 2022 by Joey Leger
Very nice and knowledgeable staff that helped my wife and I pick out the best investment for our sleep.
