“We have always bought soccer cleats here and this year the cleats we bought failed, and literally cracked in half.
Took them back last night and the 2 young men at the front of the store were incredibly respectful and apologetic.
Found another pair, they gave us credit for the ones that broke and we moved on.
Shout out to the 2 young men for being so professional and respectful.
This is why we keep coming back!”
“I have purchased many things at both stores. Normally the staff conducts business elegantly. However, one of the associates doesn't understand business etiquette at this location. I meditated a long time to meditate about this comment.My mother, who has purchased many beautiful items at the store, was treated disingenuously by a person claiming to be the owner.Comparatively, cheerful young associates served me at the West Catawba location. However, one associate that works at the Torrence Chapel location during the weekend persistently displays unhealthy business etiquette. I recommend the associates that attend customers during the weekend, teach and inspire the weekend workers to deliver knowledgeable customer service with decency, decorum, and finesse. ♥️?”
“Hi, I just wanted to share the awesomeness of this store. I just bought a new (tags on 165) J. McLaughlin skirt for less than 45 dollars. The store was running 15% off on an item of your choice so I really felt like I struck gold. I purchased a dress last week (original tags still on for 265) I paid 50. I love that I can support businesses in Cornelius and have a lovely experience. The staff is also amazing, always willing to help.
Your weekly shopper,
Karen Cass”
“Great place to find everything baby and kid related. Clothes, toys, books, gear, safety items, etc. You save money when you shop here compared to going somewhere else!”