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August 2024 by Billy Fann
This post office and home delivery is joke. My mom's mailbox is in the back of the house, U-shaped drive. My mom is losing her sight is why mailbox was approved to go in the back. I have 4 different signs, that have USPS, Amazon, FedEx, UPS that all deliveries are to the back door. Found mail in my chain that goes across ramp, that goes to front door. SMDH!! COMPLAINING to postmaster is a joke. Calling 800 number as well. Told our route is a training route and we never have sam le delivery driver. Ones they hire evidentally can't read. RIDICULOUS!!!
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August 2024 by Mía
mail man smokes in front of my house and never delivers my stuff, two ladies at the office are very nice and always helpful though
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June 2024 by Renee Montgomery
LB was about as rude as you could be that has to be taped up and tape that on the tape is right up there we don't supply the tape he might need some more training on CUSTOMER SERVICE!!
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April 2024 by Maggie K
Took me an hour to get one package shipped out and it takes days for packages to actually get scanned in and shipped because they’re so understaffed! As a small business owner, this place is a nightmare and I’ll definitely have to take my business elsewhere :(
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March 2024 by Crystal Reavis
Doesn't matter what time of the day or what day of the week. Those girls at the counter are wonderful and sweet. Always smiling. I have went in the place spitting nails mad because my package was missing and I left with a smile not my package but they turned my bad mood into a good one.
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February 2024 by Steven Baumgras
Always excellent customer service
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February 2024 by Judy Sawyer
Received notification that my medication was delivered and placed in my apartment mailbox. Hour later and found nothing in my mailbox. Trying to contact someone but cannot find an after hours number. Read missing mail that you have to wait 7 days. Need that medication before 7 days. This is the second time this has happened.Received my meds the next day. Thank you!
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February 2024 by Tala Jones
Ever heard of one apple spoils the whole bunch? That was my experience. The tall black man at the very end of the checkout area. He was so unprofessional he acted like he didn’t give a care in the world that my packages were missing. He didn’t try to find them and he basically said there was nothing he could do. However, I will say for two young ladies, that were also working, they helped tremendously they went above and beyond to help me find my missing packages. They were very nice professional, and if it wasn’t for that particular employee that was so unprofessional, I would have gave the post office a five star rating because of the ladies who went above and beyond to find my packages. I highly suggest you get rid of the man with such a horrible attitude. Who acts like he doesn’t care he’s just there for a paycheck.
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January 2024 by J-Kube
I am feeling quite generous in giving this 1 star…while the service is absolutely awful. I completely understand that you can only play the cards you are dealt and the USPS worker is well recognized as the worst of the worst as it relates to to all aspects of customer service. I can only imagine that there are absolutely no qualifications for this position or they are completely thrown out the door. Heartbeat check, your hired!I filled out label with shipping and return. Attached to box. He was not happy. It was not placed where he liked it. Told me to go fill out another one. I said I would ship priority….he was not having any of it. Karma will come around as his days are numbered. The absolute worst customer service from a USPS facility I have ever experienced!
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October 2023 by H R
Not sure if this is the same place for the sorting center but I’ve had many issues with my mail. I now have informed delivery. Sometimes I’ll get zero mail & then all the sudden a bulk of mail. It just really seems like whoever they’re hiring lately don’t care. In store I’ve not had any problems, but the customer service when you call is very rude. So if you’re expecting any mail that’s important, never send without tracking.The prices are definitely more affordable though. And I’ll still choose USPS over any of the others.
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September 2023 by Lounce Rucker
One of the best post offices in the Iredell County. Great customer service..
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September 2023 by jacqueline prichard
Friendly staff, explained everything in detail, fast service
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September 2023 by tiffany nelson
What’s the phone number to this location
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September 2023 by Nathan Seamone
Love our post office always friendly and always helpful
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August 2023 by Jenna
I have placed mail on hold 3 times and each time it is ignored! I’ve had aerosolized hair products delivered in 100 degree heat during that time, packages delivered, all mail. Evidently a package was held at the post office per me without instruction when I clearly put the mail on hold to be then be delivered on my return date! When you call you can’t get the home location and their automated system is horrible! You wait on hold silently for 3 minutes while the automated system makes up entries and bounces you around then says they’ll call you back in 30+ minutes. Snail mail is a joke! I’d use UPS for EVERYTHING if it was possible! They actually follow your delivery instructions and mail holds and redelivery notices.