-
February 2024 by Jordan Burns
there’s no need for the woman with the short blonde hair, who is always up front, to be as rude as she is.
-
February 2024 by Nikita Williams
My online order was ready within 10 minutes. Thank you!
-
February 2024 by Adam Barish
Same complaint as others. The commercial for their rapid flu and covid test is quick and easy. Made an appointment for 945a this morning. Took 45 min for a 30 sec swab. First they didn't know the computer system, then I just sat there while they went about their business until I finally said I had the 945 appointment and it was a crazy 45 min wait. Not going back
-
February 2024 by John Maas
SLOW service for years now just about any time of day, inside and drive thru. It has gotten so bad I will not be returning. Only used it since it is 24 hrs and the other nearby one is closed on weekends. It took me 3 weeks and multiple calls and visits to get a simple prescription. Manufacturer was out so they just kept leaving it on hold until I finally requested a switch to generic. Home delivery request never was processed. Switched to in store and they kept saying oh the next shipment is coming without even verifying it was available. They could have solved it if they spent 30 seconds of time but don’t seem to really care enough. Waited 20 min in the drive thru line to finally get it after calling earlier, and they hadn’t even filled it despite telling me it would be ready an hour earlier. They made me go back through the drive thru line and I finally got my prescription 40 minutes later. This is not an isolated experience either. Though my insurance preferred pharmacy is Walgreens, I will be switching to another. Would rather pay more to not have to waste hours of my time every month.
-
February 2024 by Evan Wallach
I was denied a prescription that I was issued earlier in the day. The clerk at the pharmacy desk did not give me my prescription and did not explain why. How could I leave a good review?
-
January 2024 by Alex English
This Walgreens offered incredible service after the CVS across the street shut the window in my face. They worked through some insurance issues with me and had my sick daughter's prescription in my hand within 30 minutes on Christmas Day. 10 stars to this location!
-
January 2024 by Marianne U.
The pharmacy drive thru takes endless amounts of time sitting and waiting. They need to do a better job of moving the cars quickly through the drive through. I feel they are wither short staffed or immensely overworked in this store.
-
December 2023 by Lynne Settle
This evening I sat in the Pharmacy Drive thru with only 3 cars in front of mine for 45 minutes!!!! The car in front of me finally gave up and her moving allowed me and the truck behind me to give up and leave as well! We were blocked in and had no way out of the lane! Unbelievable that a 24 hour pharmacy that makes a tremendous amount of money on drugs, makes people wait for 45 minutes and we still never were waited on! This is my 3rd bad experience with the PHARMACY here. I will be shopping for better service! Pharmacies make a lot of money on the drugs! It certainly doesn't show in their pharmacy customer service!!! Beyond disappointing!
-
December 2023 by Jenna Mason
Only thing good about the pharmacy is it is open 24 hours. Lines are crazy long and they are very slow. The other walgreens on east plaza drive cut their hours so I had to switch to this one, which has been very unfortunate. Call in day before, get told it will be available at 8 am, show up at 5 pm, wait in line 30 minutes, only to find out its not ready and I have to move to the back of the line. 1 hour here and still waiting. So disappointing, my prescriptions will be going to a different company.
-
December 2023 by Andrew Romano
We pulled up to receive my prescription and they take forever to get it, I waited 35 minutes at the window after waiting 40 before that in the drive thru, I would recommend going elsewhere, they are too busy, forget going inside, there are always people stacked to the bathroom
-
November 2023 by Heather H.
If you want to wait 4 hours for a simple prescription, this is the pharmacy for you! This pharmacy used to be great but it has gone WAY downhill in the last few months.
-
November 2023 by Amanda T.
The pharmacy staff was rude, gave faulty information and was extremely unprofessional.
-
November 2023 by Ronald Kilpatrick Jr
Always a slow moving line at the pharmacy and sometimes they text your prescription is ready and it isn't.
-
October 2023 by Shyanne Spradling
This place is awful it was a convenient location so I tried to use it 3 times and all THREE TIMES I waited over 40 minutes and encountered NUMEROUS problems. Every single time they had an issue billing my insurance even after the first time I had a manager assure me she corrected the billing issue it happened 2 more times. The 3rd time on top of not being able to bill my insurance when I initially arrived they told me they didn't even have the prescription and blamed the provider for not sending it in. Then after calling and giving them the day and time stamp it was sent in after waiting over 20 minutes they found the prescription and said sorry it was buried under other prescription. You looked under my exact child's name but couldn't find it and had it buried under other people scripts? How does that even happen these people are incompetent and should not be handling drugs and narcotics. I will gladly use cvs instead. This place has to be open all night cause it will take all day for them to figure out how to give you a simple foot cream.
-
October 2023 by Bunny Queen
RIDICULOUSLY SLOW ESPECIALLY IN THE PHARMACY. Waited in line for 30 mins, the car infront of me had been waiting for 45. Uncalled for.